Microsoft Sculpt Dongle Not Fully Working In Aten Kvm

Discussion in 'Hardware' started by jefflbi, Jul 29, 2018.

  1. jefflbi

    jefflbi Private First Class

    I have an ATEN CS1782 KVM. I recently bought a Microsoft Sculpt wireless keyboard and mouse combo that use a common dongle. It works fine if I plug it into a usb port on my computer, but it only recognizes the keyboard if I plug it into either of the console ports on the kvm.
    Thanks in advance.
     
  2. jefflbi

    jefflbi Private First Class

    So I've gotten some advice to update the firmware on the KVM. Can anyone tell me where in the Device manager I can find the KVM to get the current firmare version??
     
  3. jefflbi

    jefflbi Private First Class

    I upgraded the firmware on the KVM and it didn't make a difference. The mouse still will work with the dongle is plugged into the console port on the KVM
     

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