Microsoft Visual C++ Runtime Library Error Abnormal Termination

Hello! I am getting the following error message on two separate machines when I try to open my Ford Service Manual.
It is published by Technical Services Publications, who I cannot find on the 'net yet.
The program it is using is called: tsobrowser.exe
I am running WINXP SP2 on both machines, and everything i've got is updated to the max. I run full system virus scans daily on both, and I ran an extra full system scan, as well as Disk Doctor, Windoctor, and disk cleanup, all Norton Utilities. I've also optimized the Hard Disks. The program I have was originally on DVD and i've copied to the ard drive for easier access.
Any help here would be greatly appreciated.
Thanks!
Handyman4114

Error Message:
"Microsoft Visual C++ Runtime Library"
"This application has requested the runtime to terminate it in an unusual way.
Please contact the applications support team for more information."

 

Has this program ever worked since you copied it to the hard drive? ed

 

Ed,
No, the program has not worked since I copied it to the hard drive, but it did work off of the disk. I'm wondering myself if I need to run it from the disk.
What do you think?
Thank you.
-Handyman4114

 

Not sure if you ever fixed this, but I did two things, one of which resolved the problem. 1) I installed into the default C:\TSO directory and 2) I gave it a 'dummy' PACODE (12345) when it asked for it. I've since copied the content for faster operation to the HD, and adjusted the tsobrowser.ini accordingly (doc is in the file - works fine).

Good luck!