Modem Disappears

Greetings Geeks. Currently using a HP Pavilion Laptop w/ Win XP Home Edit. Sometimes use dial up internal modem(Conexant 56K ACLink Modem) to connect via AOL. Now and again the modem "Disappears". It does not show in the Device Manager and we're no longer able to connect. It happens randomly, or so it appears. May or may not be there after restart. I go to "Add Hardware", point out the Modem, and all is well again for a day or so. Any thoughts??? Help.

Acktom

 

Just an Idea...Use System Restore, to a point when this problem was not happening, Hope this is helpfull,,,Glenn

 

Thinking worst case ,,,loose connection on modem card,,,and system sometime can not see the modem to keep in system as active resource

 

Is there any software settings(start up?) that would cause the modem to "disappear"from the device manager?

 

is this an internal modem or a pc card modem?

 

It's an internal modem

 

i don't normally do this, but i would contact HP unless your support warranty is up.