MonaRonaDona

Just continue on thru all steps in the READ & RUN ME and attach the logs when you finish. As long as Teatimer is disabled, you should be OK. The hosts file protection feature added in the 1.5.x versions of Spybot can be helpful but it is also not necesary and it is up to you whether you want to enable it or not.

 

That's because the srvspool.exe file that is responsible for the problem was still in your startup folder.


Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 3
SpywareBlaster v3.5.1 <-- old version! We will install the new version down below.
Viewpoint Media Player (Remove Only) <-- should have been uninstalled in step 0 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

After clicking Fix, exit HJT.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

File::
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SRVSPOOL.exe
C:\WINDOWS\system32\CF49.exe
C:\WINDOWS\Temp\GUHBOKGUMUBIH
C:\WINDOWS\Temp\HKUJINNIUUUNH
C:\WINDOWS\Temp\JBBFMULCBKVLG
C:\WINDOWS\Temp\UHOBCGOBUGNOO
C:\WINDOWS\Temp\UIGLOGNBNFIOF
C:\WINDOWS\Temp\UJHFJOBNOIOGO
C:\WINDOWS\Temp\UKIBUUOOVOIIO

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now install this:SpywareBlaster 4.0


Now delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Gail Bowker\Local Settings\Temp

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Not sure. If you still have the MGtools folder, do the below. If you already deleted C:\MGtools, redownload it and run the MGtools.exe like you did in the READ ME but do not attach a log yet. First do the below.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MonaRonaDona

After clicking Fix, exit HJT.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean and you should complete all of my final instructions given in message # 7 now if you have not already done so.