Monitor Keeps Going Black While Power On

Hi all

I have an issue that has plagued me for many months now and getting worse and worse.

When it first started after powering up PC, the monitor would load and then when power still on. The screen would go black. Turning off and in again loads screen up with no issues of display or whats seen but would then go black again. i would have to power off and on 5 times before the screen finally stopped going black.

Over months the amount of power off and on i have to do after it goes black is now in the 60-70 times to get it to stop going black. When it stops going black it would stay on fine and i can play films or texture rich games like world of warships if no issue. I can turn off machine and power back on and i would have no issue with monitor. Only when the monitor is off for an extended time (overnight). Switched off also at wall on socket. Does it have issue keeping the screen display and i have to wait 20-30 minutes switching on and off for it to keep the screen display.

The power light stays on always (blue). It is through a DVI connector to my PC (always) and not the blue VGA. However was an update done in 2018 below superseded the native driver for a generic one? I do not remember doing this update. could this monitor update be the conflict? However it has a driver dated 2006.




My monitor is DGM L-2262WD but it says unknown in the device list.
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: KDS2200
Native Mode: 1680 x 1050(p) (60.386Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.201.3001.0
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 07/05/2016 01:00:00, 1471920 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BF8-11CF-CE76-4905BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68B8
SubSys ID: 0x25431002
Revision ID: 0x0000


System Win 10:
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA790XT-UD4P
BIOS: Award Modular BIOS v6.00PG (type: BIOS)
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 8134MB used, 8248MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

One odd thing
my graphics card is 5700 series
I did a driver booster driver update. it updated to a driver for 6770. display still works as usual. it now states in my system that my card is 6770. you can see in the adaptor string showing 5700


Any advice is helpful.

Thank you

 

Have you tried a different monitor? Assuming cables are securely fastened, swapping out monitors is the first thing I would do. If the problem occurs with the 2nd monitor, you know the problem is in the computer. If the problem goes away, it is likely the monitor. If you attach that suspect monitor to another computer and it does it there too, you know it is the monitor. If you don't have another computer and monitor to swap with, note most TVs made in recent years support computer input too.

Note too that monitor drivers are not real drivers in the same sense as other hardware drivers. This is because operating systems don't really communicate directly with monitors. They communicate with the graphics solution which then communicate with the monitor. This is because monitors have to work right from the beginning before any operating system is installed. They work when you boot into the BIOS. Most monitor drivers just tell the OS the brand and model number, and which resolutions they support so they can gray out the unsupported resolutions.

 

Hi not had chance to try another monitor as its a DVI PC and monitor and my other monitor was VGA input only.

 

Then you really are at a standstill until you can isolate the problem to the monitor, or the computer.

 

HI

an update
it was the monitor as i expected. I bought a new 27" one and works fine.

I wish to see if an easy fix can be done for the 24" monitor that was replaced.

based on what i indicated above what is the likely prognosis of the issue so i can see if its worth getting fixed. It is still rather a good monitor. seems like it just takes a while to worm up to keep teh image.

Regards

 

No way to tell at this point what is wrong with the old 22" inch monitor. It is not because something was failing to warm up although it could be component in some circuit that had a small microfracture in it somewhere, and getting warm caused the matter to expand enough to complete the circuit. But that would take a qualified technician and time to determine.

If the old 22" monitor has a separate power supply, and you could an exact replacement, you check to see if the power supply was bad. Beyond that, I am glad you got it sorted out and thanks for posting your solution.

 

plodr is right. Back in the day, we used to do monitor repairs when CRTs still ruled the day. That quickly tapered off after much more reliable LCD displays began to dominate the market. It is not that we refused to fix them, it was as plodr noted, the time (labor costs) needed to troubleshoot down to the component level, the price of the replacement part(s), then do the actual repair quickly turned to a point it was no longer cost effective to repair them. It has become the same way with most printers.

Not to mention manufactures don't make complete service manuals easily available either anymore.