Mozilla crashed

Discussion in 'Software' started by gothichero, Sep 25, 2008.

  1. gothichero

    gothichero Private E-2

    Hi... I always use my Mozilla and not IE or Chrome. I have all my bookmarks and plugins there. But since morning I get Error: 'Platform version '1.9.0.1' is not compatible with minVersion > = 1.9.0.2
    maxVersion < = 1.9.0.2

    I don't want to lose all the bookmarks I have there. What do I do. and I really can't get used to a different browser. I can only use Firefox. So pls let me know how I could uninstall and install a better version without losing all the data.
     
  2. buggabear

    buggabear MajorGeek

    what version of FF are you using
     
  3. chaimjm

    chaimjm Staff Sergeant

    You can reinstal without uninstaling this should save all your setting and solve your problem
     
  4. sach2

    sach2 Major Geek Extraordinaire

    Yes, you can just download FF3 from Mozilla and install over top of the current installation and it should fix things without deleting bookmarks etc.

    Just to be extra cautious you can copy the whole existing Mozilla folder to a safe location before the reinstall so you have an extra copy of the bookmarks and addons available if the install doesn't fix things.

    In XP, Start>Run>type in %appdata% in the window that opens and copy the Mozilla folder to a new location. There are only a few files in there you might ever need but the folder isn't very large and it doesn't hurt to have an extra copy. You can always delete it if all goes well.
     

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