Okay, so I just got this MPIO HD300, 20 GB MP3 player yesterday. I realized when I got home that it was also just released yesterday...so, as a result, there is absolutely nothing about it on the Internet. It's strange, because when you install the software, there is a window in which you are to choose which model of the MPIO family that you are installing. My version isn't listed. Granted, you can still put songs on the player without software, but they have weird titles and artists that aren't formatted because you have to get the program to do that for you. I've tried installing the versions for different devices, but they don't work and say that it doesn't look like my player is connected to the computer, even though I can drag and drop files. Soooo, is there anything I can do, or should I just take it back?