MS wants $249 to fix this problem. HELP!

I'm sure this is a simple thing for the Pro's around here. Anyway, the issue is that a computer in my office that I need to access a shared printer through comes up with a message, "The directory service is unavailable.", when I press the "Find Printer" button on the print window. Suggestions??

Thanks in advance,

George

 

Tim,

Yes and yes. I wound up learning about a way around this by going to the printers and faxes icon in the control panel. I clicked on add a printer and followed the prompts. That set up my connection I needed, but still doesn't explain why I would get the message I did when I clicked on "Find Printer".

Further thoughts?

George

 

I am not a network expert but I think it would be better if you post us the hardware (network drive for example) and software that connects the PCs.

 

Halo,

Yes the printer has been set up to share. The question is no longer functional but curiosity. Why does the printer work flawlessly with the computers on the network, but when one goes to the printer dialogue box and presses the "find printer" button, the message comes up about the directory service not being available. That's the answer I'm after.

Thanks,

George

 

Halo and Tim,

I appreciate your efforts here. Unfortunately Halo, I'm not dealing with a server-based operation and therefore server-adjustable situation. Thanks for the info, though. It may come in handy should we expand enough to require a genuine server. As I mentioned before, we're pretty "small time" on the networking side of things. Which leads me to Tim's question. I apologize man. I'm not remembering where to check out the properties of the network.

If you still have some patience left, tell me where to look up the info and I'll do so.

Thanks again,

George

 

Tim, thanks. I found it and it was already activated (checked)

Other thoughts?

George

 

Yes and yes. (yes)

 

Thanks Tim,

I'll try these out tomorrow.

George