My daughters 'puter says it's got Trojans everywhere..help

Discussion in 'Software' started by Adele, Sep 8, 2010.

  1. Adele

    Adele Private E-2

    My daughters 'puter has been running slow and now there is a 'thingy' that tells her that she has 302 Trojans in Drive C and 65 in Drive D. She got as far as knowing that she has Defender but it was turned off so I got her to put that back on. School is not far off and she doesn't have a clue.
    Would it be easier to just take the 'puter back to a different time?
    please......help. Thanks
     
    Adele, Sep 8, 2010
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You can either try to restore to a previous state, but I would recommend that you follow these instructions and when done, post in the malware forum with the logs attached:

    READ & RUN ME FIRST. Malware Removal Guide
     
    TimW, Sep 8, 2010
    #2
  3. Adele

    Adele Private E-2

    Hey I'll pass this all along to her Thanks
     
    Adele, Sep 8, 2010
    #3

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