My documents loads with all programs

Skysarge · May 25, 2013

Anytime I try to bring up a program or website, "My documents" loads, but then goes to Not Responding mode.
Wassup? How do I stop this?
Thanks
Sarge

usafveteran · May 25, 2013

What do you mean by "'My documents' loads"? My Documents is a folder. Exactly what happens?

pwillener · May 26, 2013

Best way to explain things is posting a screenshot.

Skysarge · May 26, 2013

I began having continual problems getting programs or web sites to load. I would cue an icon, as an example, the hour glass would come on screen, then after a short time would it went off. But, nothing loaded. I went to task manager to see if the program/web site had loaded, and noticed "My documents" was listed with the notation it was 'not responding,' but my selection was not
Now, most every time I log on and select a program or try to go to a web site, I still get no response nearly every time loading my selection, or it will take several minutes to load. "My documents" will show up if I go to task manager. I have found that if I clear that with End Task, my program selection will often load.
Thought it might be malware, but when I posed this on that forum, I was advised it might not be a malware problem.
Thought my XP pro program might be corrupt, but do not know how I would find that out. And, if it is I will need to get a new disc as this one is damaged and will not load.
Sarge

Side note (not computer related) Camp Oji military hospital still in operation?

plodr · May 26, 2013

I do have some time and believe it or not, I still have your startup list on my desktop.
First you have two things running from IOBit:
Yes HKCU:Run Advanced SystemCare 6 IObit "C:\Program Files\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
Yes HKLM:Run IObit Malware Fighter IObit "C:\Program Files\IObit\IObit Malware Fighter\IMF.exe" /autostart
Pick one and remove the other.

Next stop this from running on startup
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

Here's how

The ARM program is not a necessary part of the Adobe Reader program and can be disabled for those who would prefer to perform updates manually. To disable the program, you will need to edit the run registry files associated with it. To do this you will need to delete this entry in the registry: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Adobe ARM"="\"C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\"
Click to expand...

Do you sync an iPhone from iCloud?
If not, this is not needed
Yes HKLM:Run APSDaemon Apple Inc. c:\program files\common files\apple\apple application support\apsdaemon.exe

disable this
Yes HKLM:Run ISUSPM Macrovision Corporation "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
It constantly checks for updates

This might be a trojan
Yes HKLM:Run SearchSettings Spigot, Inc. "C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe"
http://www.exterminate-it.com/malpedia/remove-backdoor-spigot
>>> So a quick scan with malware bytes followed by a free online scan with ESET
http://www.eset.com/us/online-scanner/

You do not need realplayer checking for updates
Yes HKLM:Run TkBellExe RealNetworks, Inc. "C:\program files\real\realplayer\update\realsched.exe" -osboot

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I still need to figure out if these are needed or not
Yes Startup Common DVD@ccess.lnk C:\Program Files\Apple Computer\DVD@ccess\DVDAccess.exe
and
Yes Startup Common InterVideo WinCinema Manager.lnk InterVideo Inc. C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

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My documents loads with all programs

Skysarge First Sergeant

usafveteran MajorGeek

pwillener MajorGeek

Skysarge First Sergeant

plodr MajorGeek Super Extraordinaire Moderator Staff Member