My Hyperlink Button In My Email Program Won't Open!!!

I'm running a Dell 8250, Pentium 4, 2.78 GHz, 1Gig of RAM

The hyperlink box in my email program will not open for some reason and I'm at a complete loss as to why? I'm using Incredimail but I also have Outlook Express on my pc and the hyperlink box won't open there either. I have the text highlighted and even underlined...the box lights up but when I click on it it doesn't open so that I can paste the URL in. Go Here is highlighted and underlined but again the hyperlink box won't open so that I can paste the URL in that I want to link to. I have searched Google, Microsoft Knowledge Base, and I still can't figure this baby out. I need some expert help here. I'm afraid one of my settings must be wrong. Please help!

 

which Internet Browser do you use?

likely, you need to remind it to check that it is the default browser. For Internet Explorer, this can be found in Internet Options (through control panel) on the programs tab.

in Firefox, this can be found under Tools> Options, on the General tab.