My ISP gave me a Router

Hello,

For a year I've battled my router over port forwarding and static IPs to the point of ripping my hair out and getting a new router.

I'm trying to set up Slingbox for remote access. My new router is a Netgear WG311T (wireless). I forward the correct port, I know I did! The slingbox wouldn't remote connect. I tried a couple port forwarding assistance websites and followed their instructions to the letter. But the slingbox still wouldn't remote connect. I had the same problem with Bittorrent clients before, ending in complete failure.

Anyways, at the point of losing my mind and my patience, I gaze down at my ISP instruction booklet and notice my "modem" is actually a "DSL router". The online manual talks about firewalls, static ips, etc. Wow, this sounds exactly like my router. I tried to access my modem through the internet only to be met by a blank password box. I guess I'm not supposed to mess with the thing.

Am I waisting my time with my Netgear router when the "modem" my ISP gave me has it's own port forwarding scheme? The "modem" is a Lucent Tech. Cell Pipe 22A-GX DSL Router. I'd just like a little backing before I call my ISP tomarrow to see what the deal is.

Thank you.

 

I'm only assuming here, based on my past experiences...
Most likely, it is a type of router. Some dsl AND cable ISP's provide a router as a "modem". This term "modem" is only common word. It is to make it easier for common users (most internet users) to describe the item in hand.
Anyway, to make it simple, the router/modem is used to route ISP's connection to your own house. ISP's have limitted number of IPs provided by their backbone. So, in order to serve their customers, they have routers that give IP's to their costomers(DHCP), and you have a modem/router that receives this signal and connects to their end - thus giving you internet connection. Most commonly, these dsl routers have all their ports opened. Except for the security ports for the router itself (i forgot the numbers). But it should not interfere with your port forwarding since they have all the ports opened on this modem.
Let me suggest a test for this. Enable remote management on your router-Netgear WG311T. Enable https access and make sure you have changed your admin password. Find out your public IP. Go somewhere else that has broadband access. try accessing your netgear gateway by typing in https://*IP* - if you're able to connect to your netgear, you know you have connection with port 80.

Good luck

 

ask your isp to bridge your dsl modem/router. Then use your netgear to port forward and such.

 

"Bridge the DSL/router" did the trick. I called the ISP, told em I'd like MY router to handle the portforwarding, firewall, etc. The technician connected to my modem, and set it to foward all ports to the router and turn the firewall off. I didn't even have to change any settings in my router, and the Slingbox was able to connect remotely.

I hope this helps anyone that is in the same situation. If you've forwarded all the correct ports and tried statics on YOUR router and still no remote connection (bittorent clients and Slingbox utilize this)...make sure your "modem" isn't behaving like a router as well. Call your ISP, tell em you want to bridge your DSL router.