My Pc Does Not Go Directly To Web Browser

Discussion in 'Software' started by steeleb, Dec 13, 2019.

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  1. steeleb

    steeleb Private E-2

    My PC does not go directly to web browser (chrome) & internet.
    It goes to windows diagnostics then it connects, OS Windows 10
    Can it be prevented?
    How do I fix it?
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Does it go to Diagnostic mode when you turn it on or only when you click on a browser? If only when you click a browser, what happens when you use Edge?
     
  3. steeleb

    steeleb Private E-2

    I'm not sure I'm helping my sister on her PC I will get back with an answer after I find out from her
     
  4. baklogic

    baklogic The Tinkerer

    Sounds rather like Windows is checking your internet connection,to get you on-line.
    I have seen this happen if there was a problem with your wireless connection - You could try an Ethernet cable, if you are not already using one, or, try updating the drivers on your wireless/Ethernet connections
    Look in device manager, scroll down to Network adapters, look for wirelesslan , and ethernet adaptors- click on each ,and click update drivers.
     
  5. steeleb

    steeleb Private E-2

    Thanks very much
    I will try that later I'm going to check my sisters PC remotly using Team viewer & I wanted some ideas
     
    baklogic likes this.

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