My site went down completely.

Discussion in 'Software' started by cvsnow, Feb 18, 2012.

  1. cvsnow

    cvsnow Private E-2

    I got an email from a customer saying he was unable to order a certain item on my website... I went and checked it and he was right. I went to PP because I am using their shopping cart. It all looked ok on that end. Next thing I knew, I was unable to order anything. I can use internal links on my site but not external. I get the error message below when I go to certain sites...I don't know if this is why you can't order on the site.. or I have a virus... I have DreamWeaver and I know a little code.. to add or subtract items from my site.


    Your browser sent a request that this server could not understand.
    Size of a request header field exceeds server limit.
    Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=M3w5g6_giKb2xe-ciirRQnSqX3f0d2Tdm-p6eSZQSqVvBTtKZse-J7gahp7uHu0Vf0HL6SXa0Qj9cQOz; cookie_ch


    Please help me.. I am losing money.

    Vista 32 bit

    Thanks in advance.. I am willing to pay to have this fixed asap... I don't have much but I won't have anything without my site.
    I apologize in advance for the content on my site... it is not pornographic but it's not for everyone.
    www.hillcrestswimwear.com
     
  2. PC-XT

    PC-XT Master Sergeant

    The cookie problem should be solved by clearing your cookies for each affected site. No guarantee that will fix everything, though.

    More info via Google: http://www.google.com/search?q="Your+browser+sent+a+request+that+this+server+could+not+understand.+Size+of+a+request+header+field+exceeds+server+limit.+Cookie"
     
  3. shnerdly

    shnerdly MajorGeek

    If I understand correctly, the site works but the shopping cart does not?

    Have you contacted the hosting company? They may have done something that caused your security certificate to become invalid.
     
  4. cvsnow

    cvsnow Private E-2

    I just went through the whole read me program and things seem to be much better.
    I supplied the logs but was unable to do RR.... I got an error..something about locked to windows... I added this to my last post... don't want to confuse everyone.

    Thanks,

    Snow:zzz
     

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