Need a doctor! I've been hijacked, can't seem to get rid of it

I've been hijacked. I need to work on my website and can't access the pages!

I've run Spybot, Ad-Aware, AVG, CWShredder, Hijack This, AntiVir and I have Zone Alarm and Winpatrol.

I keep going to some stupid drug site. I also keep getting "You don't have permission" to view this page or something like that.

CWShredder said something was keeping it from starting, so it did a random string thing to start up. But found nothing when it scanned.

When I click on a site, I can see a long string at the bottom of Internet Explorer and then an * with another string.

Also... I noticed that a new button appeared with a star on it called "Favorites". I deleted the button, but I just noticed it's showing up on another users folder when I run explore.

I feel like I need a doctor! I don't know what's good information and what isn't. So please bear with me here.

I promise a batch of your favorite cookies for whoever helps me get rid of this nasty little bug.

Kate

 

Please follow all the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal


If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.