need help.....can't check email

my computer, mainly internet explorer is on crack... i have no problem getting on the internet and going to sites. but when i check my mail, whether on yahoo or hotmail, internet explorer just shuts off, no error message, no nothing. so i can't check my email on the computer, and i've played with the cookies and no avail. and then when i try to get updates from microsoft, internet explorer does the same thing when trying to download the new service pack. if anyone knows how to fix this it would be great. thanks

 

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okay i've done all the virus checks, all the spyware crap, gone through my computer head to toe, all that was in the thing and i still can't do the first one......which is download the servie pack 2 for windows, the window just closes, same thing when i attempt to check my email.....so i'm not sure what's going on.....so any advice, it would be great.

 

okay it won't let me send the log, copy paste or even as an attachment...i'll keep trying

 

Try this..

open up WINDOWS explorer (not internet exporer) by going to start.. run.. type explorer and hit enter.

in the address bar where your file location shows, remove that and type www.windowsupdate.com and see if you can get to it that way.