Need help please

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by saltyboy, Aug 25, 2011.

  1. saltyboy

    saltyboy Guest

    Hi folks hope you guys can help me out.Last week noticed in my sent emails a link to a site thought strange not sent it so looked closer and it had sent a link to about 30 names i think all on contacts list not sure.
    I ran avira found nothing,ran spybot found nothing,ran combofix found something called pricegong it deleted it and thought it had got it but started pc up today and the same has happened sent more links to contacts in emails.

    Can someone help with this please as need to sort out
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you deleted the email?

    Malware detected in email databases has to be cleaned up by you. You have a few choices:

    1. delete the whole file which is not an option you normally want to use
    2. load the email folder that contains the infection and delete ALL unnecessary emails (hoping to remove the problem email) and then use the Mailbox Cleanup option to delete all old emails. Then compact the Outlook database ( if that is your email program) to permanently remove data. See http://support.microsoft.com/kb/291645 If you do not cleanup and compact the databases, the deleted emails may still be leaving hidden information in the database that you just cannot see but a scanner may still pickup on it.
    3. create a new folder and move only emails you really need into the new folder and then delete the infected folder.

    If you are still having issues, please follow these instructions:
    READ & RUN ME FIRST. Malware Removal Guide
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds