Need help removing fake anti-virus software.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by LivEFirE, May 25, 2011.

  1. LivEFirE

    LivEFirE Private E-2

    Got this virus a week or so ago. Its a fake anti virus software that tries to make you pay for it. It shows up as luk.exe or jrw.exe in teh process tab. Ran the the read me run me. I think ive gotten rid of it but here are my logs to verify.
     

    Attached Files:

  2. LivEFirE

    LivEFirE Private E-2

    MGlog
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please put ComboFix directly on your desktop, not where you are running it from:
    Running from: c:\documents and settings\Administrator\My Documents\Downloads\ComboFix.exe

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Documents and Settings\Administrator\Local Settings\Application Data\605mcc14d74nw837
    C:\Documents and Settings\Administrator\Local Settings\Application Data\t2342bpnbb47w8
    C:\Documents and Settings\All Users\Application Data\605mcc14d74nw837
    C:\Documents and Settings\All Users\Application Data\t2342bpnbb47w8
    C:\Documents and Settings\Administrator\Templates\605mcc14d74nw837
    C:\Documents and Settings\Administrator\Templates\t2342bpnbb47w8
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2


    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :filefind
      wscntfy*
      ctfmon*
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:
    * System look log
    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  4. LivEFirE

    LivEFirE Private E-2

    Sorry it took me so long to respond. I've been out of town on business.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. Do you have your OS install disc? You are still missing these files:
    c:\windows\System32\wscntfy.exe
    c:\windows\System32\ctfmon.exe
    You would need to have your install disc and run sfc /scannow to try to replace them.

    Tell me what malware issues you are still having, if any.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds