Need HELP! Want to remove replicating Elitum.ElitebarBHO

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by wheatfields, Dec 6, 2004.

  1. wheatfields

    wheatfields Private E-2

    This Darn thing came on my computer while I was gone and my son was using it. It has replicated itself all over my computer. I have deleted it a hundred times and it comes back. It is EVERYWHERE I tell ya! Please Help Me
    I have run Adaware, CWShredder, and HijackThis. I don't know exactly what to do with the log though. I'm afraid I will delete too muchundefined.
     
  2. PhilliePhan

    PhilliePhan Guest

    Hi Wheatfields,

    Generally, where there is one piece of Malware, more cn be found. With that in mind, it is a good idea to start with the Cleanup Tutorial HERE:
    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

    This will remove a lot of stuff that would otherwise clog a HJT log.

    Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it - you didn't give OS) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

    Post back and let us know how you fared. Also, send us a HijackThis Log. Be sure to follow the instructions below:

    Note that your HijackThis should be up-to-date (v1.98.2) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!

    If you need a Fresh Download of HJT, get it HERE: HijackThis 1.98.2

    Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

    Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    I have been tied up with work lately, but somebody should take a look when they get a chance.

    Best luck :)
    PP
     
  3. wheatfields

    wheatfields Private E-2

    HELP!I have done everything you told me to do in the order that was specified and still have a replicating elite toolbar. Am having trouble getting the hijack this log file into a text file so I can upload it to the web site. Any suggestions? At this point it has disabled my pop-up blocker and has infected so many files that it is hard to get anything done. Thanks for any help. :)
     
  4. Kodo

    Kodo SNATCHSQUATCH

    if you can copy the text and paste into a reply, I will upload it for you.
     
  5. wheatfields

    wheatfields Private E-2

    My husband downloaded a toolbar removal thing and now I can't bring up the results of the log with the files for the elitum.elite. Now what? As I have been writing this I just got 6 popups.
     
  6. Kodo

    Kodo SNATCHSQUATCH

    Disoconnect from the internet and run as much of the tutorial as you can again , obviously skipping the things that require an internet connection.

    Start with removing what ever tool he used via add/remove in the control panel. Remove any other p2p file sharing, web rebates , tool bar, screen savers etc that you see as well in add/remove.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    In addition to what Kodo said, when you try to use HijackThis make sure that you have no browsers running and as Kodo also stated when he said "disconnect from the internet", temporarily unplug the cable from your modem into your PC. This will make sure nothing can go in or out of your PC while we are just trying to get an HJT log.

    Then run HJT, click Scan, then click save log. Just save the log to the default hijackthis.log which will come up automatically in a notepad file. You can then directly upload here the hijackthis.log file after you reconnect your cable and open a browser. If you have a problem uploading the file then just cut & paste the text from notepad right back here into your message (as Kodo previously said).
     

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