Need help with my laptop....

Discussion in 'Hardware' started by robolist, Jul 27, 2009.

  1. robolist

    robolist Private E-2

    Hi there people,

    I am currently having problems with my laptop. I now cannot get any sound through the speakers, even when i plug in earphones it still doesnt work. It was working fine before. One more thing, when i start up my laptop just before i enter my password it makes this very loud noise similar to that of an un-tuned TV, but after that no sound whatsoever, whether it be music, video or games.

    I was wondering if anybody knew how i can fix this problem.

    Thanks in advance.

    Robin
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Welcome. To get good help here, you need to supply information: make and model of laptop, operating system running (including service packs), time the problem started.
    Have you added any software or updated?
    Have you looked in device manager to see if there is a problem with your sound card?
    Have you tried a restore point going back before the problem started? If so, what happened?
     
  3. robolist

    robolist Private E-2

    Hi there, thanks for the info. Well the make and model of my laptop is a compaq presario 2100, running on xp pro not sure what service pack tho.... the problem started about three weeks ago, i did try to restore to a previous point and it is still the same. i havent added any software since the problem, but since the problem i did do an windows update to see if it would help but still didnt help. regarding looking at the device manager im not to sure how to do this....
     
  4. Gale_Fujimiya

    Gale_Fujimiya Private E-2

    Are you running on XP? If you are, just right click on My Computer, select Properties. This should open up a Properties box.

    Look on the top parts of it, you should find a Hardware tab. Click it, then click on Device Manager. Check to see if there are any question marks on any of your hardware. If there are, update your hardware drivers.=)
     
  5. robolist

    robolist Private E-2

    Oh ok thanks... well i did that and it seems there s nothing wrong there... yes it is XP pro...
     
  6. Gale_Fujimiya

    Gale_Fujimiya Private E-2

    Hmm...it could be a hardware failure in this case.
     
  7. robolist

    robolist Private E-2

    Thanks so much everyone..

    Thanks Digitallocksmith i have tried all of those things and here are the screen shots...

    ummm i tried to just insert the image but i couldnt so i attached them instead...

    Thanks so much for your help...

    Robin
     

    Attached Files:

  8. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Make sure the sound is not muted nor it is set so low that you can't hear it. (Clicking on the volume icon on your taskbar will allow you to see that it is not muted and to move the slider to the far right).
     
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    From looking at the Everest report, you are running XP Pro and have an AMD chip on your Presarion 2100.
    Here are all the drivers
    http://h20000.www2.hp.com/bizsuppor...esId=242202&swLang=8&taskId=135&swEnvOID=1093

    It looks like you are running something Ali and yet HP, lists Conexant as the proper audio driver.

    I'd download the driver from HP's site but before you install it, archive what you currently are using.
     
  10. robolist

    robolist Private E-2

    LOL.... the first thing i checked was the volume... hahaha ive had no sound for weeks imagine how stupid i would feel if it was just the volume being muted LOL...

    Thanks ill try that then... ill let you know if it works...

    Cheers..
     

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