Need PCI Communications Controller and Maxtor OneTouch 4 Plus

Hi

As Dell dont list many drivers for your model DELL, its not uncommon to have one or two that maybe not found when Windows installs, did you clean install Windows 7 or was this an Upgrade install from Vista?

Have you tried other USB ports or Firewire in your PC?

I think you have the Chipset driver installed ok as many of the components are showing up in your log file above, items like SMBUS etc but one thing I would like to check is, is your Windows version 32bit or 64bit? (can check by clicking Start then right clicking Computer > Properties and should tell you under System)

So if its 64bit do make sure you install the 64bit Chipset driver and/or you can also isntall the latest Intel Chipset for your G45 based motherboard from Intel HERE, just pick 32bit or 64bit Windows 7 from the list, then install and reboot (crucial to reboot)

And also some folks have had sucess with installing the Maxtor/Seagate Freeagent software HERE


In Computer does the drive not show up as a connected drive? if not check Disk Management to see if it shows? if it does then right click it and choose Change Drive Letter and change it to something like X Y or Z, then check Computer to see if it shows.



In Device Manager click Show Hidden Devices in the View menu, and then expand all the branches under each device, and if you see any grey'd out ones then uninstall all the grey'd out ones, then reboot and plug your external drive in. If you get any errors let us know what they are.

Can also try this HERE from Seagete in troubleshooting external drivers