Need some help with CCleaner

I do not know where at in this forum to post this so I am trying here. Before I say anything further yes I have posted in the CCleaner forum and have not gotten any response from anyone at all regarding this issue.
I updated CCleaner to the newest version 1.15.078 I can run the cleaner fine without any problems. I scan for issues and if any are found I checkmark them to fix prior to fixing I click yes to back these up and CCleaner shuts down and won't let me back up the files (no it doesn't fix them either it just shuts down).
I didn't have this problem with the previous version so yes I can go back to that but what is the purpose of having an update for people to install if it isn't going to work properly?? Yes I have also uninstalled prior to installing the updated version.
I am running WinXP SP2 with 2005 version of Norton Personal Firewall & System Works.
Any ideas as to what I can do to fix this problem? I did have Norton Go Back installed on my computer found out that it was creating a conflict with my Microsoft Digital Image Suite 9 so I uninstalled the Norton Go Back. I ran the CCleaner scan for issues after I uninstalled the NGB and when I clicked yes to back up it shut down so that dashed my hopes of there being a conflict. I even tried uninstalling the CCleaner and reinstalling it and that didn't help either.
shewolf

 

While you are waiting for advice on CCleaner (I'm stll using v1.14.072), try both

Cleanup! http://www.stevengould.org/ and
EmpTemp http://www.majorgeeks.com/download.php?det=1575

I use CC, and these 2 every day, to get rid of crap. Might help while waiting for advice on CC. Bazza
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Please check that both work with XP SP2 before installing them. I use W98SE. Baz

 

yes both work with windows xp

 

SP2 as well? Bazza. PS: Love that avatar. Baz

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