Need W2K Stop Error Help Please

Discussion in 'Software' started by katherine502, Aug 19, 2004.

  1. katherine502

    katherine502 Private E-2

    Since recovering from a C drive failure, I have gotten the blue screen with W2K Stop Error (bugcheck) 0x000000d1 on three occassions. An EventID.com comment says this event can be caused by a faulty device driver.

    The first time it happened, I don't recall what I had just done. The second time, I was rebooting after installing new software. Yesterday, it happend when rebooting after Norton Antivirus updated its virus definitions.

    Following are the two events listed in Event Viewer:

    FROM SYSTEM LOG:
    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 8/18/2004
    Time: 6:41:34 PM
    User: N/A
    Computer: KAY1
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000001e, 0x00000002, 0x00000000, 0xbfedcc15). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini081804-01.dmp.

    FROM APPLICATION LOG:
    Event Type: Warning
    Event Source: WinMgmt
    Event Category: None
    Event ID: 61
    Date: 8/18/2004
    Time: 6:43:14 PM
    User: N/A
    Computer: KAY1
    Description:
    WMI ADAP was unable to process the PerfDisk performance library due to a time violation in the open function

    Is there anyone here who has the ability and would be willing to look at my
    dmp file and tell me what driver is causing this? If I am on the wrong track in my thinking or you have other ideas about what is wrong, please let me know.

    TIA,
    Katherine
     
  2. katherine502

    katherine502 Private E-2

    Here is some more information I forgot to include in my first post.

    Following is everything I copied down from the blue screen: (the first 2 or 3 letters on the left are cut off on my monitor for some reason, so the question marks are mine)

    ??Stop: 0x000000D1, (Ox00000002, Ox00000000, OxBFEDCC15)
    ??Address BFEDCC15 base at BFEC5000, DateStemp 3cdaee06-NDIS.sys
    ??nning dump of physical memory

    Please help me if you can.......Katherine
     
  3. Kodo

    Kodo SNATCHSQUATCH

    what kind of network card do you have? you may want to check for updated network card drivers.
     

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