Network adapter not in device manager Windows 7

Discussion in 'Hardware' started by Swordpower, Jan 27, 2010.

  1. Swordpower

    Swordpower Private E-2

    Hi,

    I have just recently upgraded my computer to windows 7 after I accidentally caused my XP version to lose full control of the mouse and keyboard after I got rid of some display drivers. Everything is running fine but now the issue is that I no longer have any internet connection (as well as no sound but that can be solved later).

    My motherboard is a nForce 680i SLI. What I discovered was that there was no network adapter in the device manager at all. I have tried installing the most recent drivers for windows 7, 15.51, but they do nothing. I have checked in the BIOS and both the MAC0 and MAC1 lan adapters are on auto (I am not sure if those are the actual network ports or not, I'm just going on what I found online). I have also tried reinstalling windows 7 three times with the same result. I'm at my wits end with this and I have no idea what to do. Please help me.

    Thanks
     
  2. LI_Geek_95

    LI_Geek_95 Post-and-Run Geek

    Welcome to majorgeeks!:major

    Don't worry. I can help you out. What is the model of your network adapter? If you do not know, what is the model of your computer?

    Zack
     
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    To give us some info on your hardware and in case you dont know how to find this info you can use the likes of Everest to find this info, at times a summary log of your PC can help, to do this

    Install Everest and run
    Click Report (top menu) > Report Wizard > Next
    Choose System Summary Only > Next
    Choose Plain Text > Finish and wait for report to generate
    Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)



    Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post


    Also enter your BIOS and make sure the LAN/Ethernet is enabled, for any unknown reason it may have become disabled.

    Did you clean install Windows 7 opposed to a upgrade from XP? as an upgrade from XP is not supported route, may work for some but may cause issues like yours, a clean install is best route, although you NEED to backup all your important files and documents, as well as settings etc first and will need to have all installer and media for any applicaions you wish to install again.
     
  4. Swordpower

    Swordpower Private E-2

    Thank you for the fast response, greatly appreciated :). Just to let you know I'm not all that great with hardware so please bare with me.

    zDawg32 - I'm assuming that it would be my nForce 680i SLI motherboard that has the network adapters. Otherwise I'm not sure as this is a custom built computer.

    Halo - I don't quite know my way around BIOS all that well but I looked for anything that mentioned LAN/Ethernet and the only thing I found was in integrated peripherals and in the MAC setting i saw MAC0 lan and MAC1 lan that were both set to Auto (no option for enable). Also I did do a custom install with windows 7, should have mentioned that before.

    I also have the everest report attached as well. Hope this helps.
     

    Attached Files:

  5. Swordpower

    Swordpower Private E-2

    UPDATE: Driver is NOW officially working. I have internet after 2 long weeks but the puzzling thing is I don't actually know what I did to cause it to work...here is a summery of what I did prior to the fix:

    I was checking all device manager consistently for the network adapter and it would not show. I went to troubleshoot the connection in the network and sharing section and only came up with "Network adapter driver not installed properly, please reinstall driver".

    I then went into the bios and checked a few things in there to see if anything network related was disabled (which in the process of looking in there I discovered that I was missing a network boot priority in the advance bios features).

    I disconnected everything, including the power, and opened up the computer to see if there was anything loose or disconnected but there wasn't. I connected everything again and was about to do a BIOS flash and when windows 7 loaded it started installing the drivers automatically. After which the internet started to work.

    My question is what could have startled the computer into finding this 'lost' drivers? I discussed this with a few other people and they mentioned the cold start could have caused the computer to finally recognize the drivers. I would really like to know why this is happening as it is a completely baffling situation when things suddenly work out of the blue.
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Its likely that a cold boot did allow Windows to pickup the new hardware and install drivers, possible also that while trying to fix this you enabled a crucial setting or installed a driver that was needed.


    Very odd, but at least you have it working now and cheers for posting your fix, that really does help other who maybe having same issue.
     

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