New and needing help please

Hi and welcome.

If you are speaking of the READ & RUN ME FIRST. Malware Removal Guide in the Malware Forum, you should have logs from all the tools you are asked to run. These logs would not include Hijack this (which is run as part of one of MajorGeeks tools). If you have not performed ALL steps in this guide and wish help with a malware problem, you should uninstall Hijack this and proceed with the instructions. After you have done so, please start a new thread in the Malware forum, with the requested logs.

We do not read hijack this logs here at MajorGeeks for the simple reason that it is only one tool that is necessary in removing the malware from your computer. It will not show everything that is hiding in your system.

Good luck.

edited to add: I see you have started a thread with your hijack this log. When your thread comes up in the queue for help (oldest are always taken first), you will be told exactly what I just stated, so you should follow the instructions I just gave you and post the requested logs.

 

welcome to the forums