New Audio & Video card setup error. Won't install!?!

Discussion in 'Hardware' started by Z@ck, Mar 18, 2011.

  1. Z@ck

    Z@ck Private E-2

    Audio AND Video cards refuse to install. 'Setup is unable to detect a supported product on your system.' Uninstalled old audio and video drivers, configured bios, did a clean boot all to no avail. Emailed manufacturers and their tech support could not seem to fix either. Device manager showing exclamation points next to PCI Device and PCI standard PCI-to-PCI bridge. Help???
    Cards: -Creative PCI Express Sound Blaster X-Fi Xtreme Audio (want SPDIF out)
    -EVGA nVidia GeForce GT 220 (want HDMI out)
    Machine: eMachines T6536 (MSI K8NGM2 Series MS-7207 v2.0 board)
    OS: Microsoft Windows XP Media Center Edition 2005
    Processor: AMD Athlon 64 3800+ (2.4 GHz)
    RAM: 4 GB
    Onboard Video: nVidia GeForce 6100 GPU
    Onboard Audio: Realtek ALC880 (Azalia?)
    Thanks in advance!!!
     
  2. Toke

    Toke MajorGeek

  3. scajjr

    scajjr Sergeant

    I would go into the BIOS setup before Windows loads ( can be DEL, ESC, F1 keys, check your documentation to be sure) and see if the onboard video and sound need to be set to disabled.

    sam
     
  4. Z@ck

    Z@ck Private E-2

    Thanks for replys.
    Toke-Links for onboard audio/video; does not help w card install
    scajjr- Already configured bios: disabled onboard audio, set onboard video to go to PCIe first before VGA. still having problems...
     
  5. iain.t

    iain.t MajorGeek

    Hi Z@ck,
    Please download and run driver sweeper.....

    http://majorgeeks.com/Driver_Sweeper_d6171.html

    analyze/clean the relevent named drivers i.e...nvidia and realtek. run the clean button twice!!

    download and install driver for video from here...

    http://www.nvidia.com/content/Drive...p_32bit_english_whql.exe&lang=us&type=GeForce
    *click agree+download*

    download audio driver from here....

    http://www.station-drivers.com/page/realtek.htm

    scroll to the fourth off bottom of the page for your audio driver. Hope this solves your issue.

    iain.t :major
     
  6. sach2

    sach2 Major Geek Extraordinaire

    I'll just suggest working with one card at a time. So if you want to get audio up then enable onboard video; remove the video card and delete the video card drivers.

    That will clean up some of the Device manager yellow marks. You can determine if both the PCI errors show up with just one card which might tell you something.

    Then try to install the audio drivers or troubleshoot the PCI errors.
     

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