new poly win 32

No! And we would have to have more inforamtion to really see exactly what your problems may be.


Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis


When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

• Bitdefender
• Panda Scan
• HijackThis

.

 

You did not extract HijackThis.exe from the ZIP file per the directions in step 7 of the READ ME. You must do this or you will not get backups of anything we may have to fix with HijackThis. Follow those directions now!

Did you install this PalStart software on purpose? Read the below:

http://www.superadblocker.com/definition/palstart/

You should uninstall it!


Other than that you are clean but you should have HJT fix the below lines:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

And you should also delete the below file:
C:\Documents and Settings\Gaylene\My Documents\MSN-Winks.exe


Do you really trust that the below is okay! Is it some king of trial game? Do you really need it?
C:\Documents and Settings\Gaylene\My Documents\INSTALLERS\FamilyFeudSetup-dm.exe

 

No you did not. You still have it running incorrectly. You did not follow the directions in step 7 and as a result installed it to your Desktop which is exactly where the directions indicate not to install it.

I did not say to install Superadblocker. You don't need this. I said DID YOU install palstart and suggested that you read the link I gave about it. I suggested that you uninstall PalStart.

Is McAfee up to date with definitions? Post exactly what and where McAfee is finding something. I need to full path and file name of what it is complaining about.

This is a bug in McAfee. It believe it is part of their SpamKiller. It is not malware! It is also the reason I have uninstalled McAfee from more than a dozen PCs lately since many people had the same issue with there brand new PCs that came with a free 90 trial of McAfee. You may be able to just uninstall the SpamKiller feature but McAfee is a big resource hog either way.