No audio and jerky fast video on Toshiba Satellite Pro

Hi all,

I've recently been given a Toshiba Satellite Pro P300-19Q. When I took it on I had to re-install the operating system (XP Pro) as the original user had forgotten the user password.

its XP Pro version 2002 SP 3. model number is PSPCDE-009005EN.

Since rebooting, there has been no sound, only a really annoying beep when a dialogue box had opened or something. Also the video is running at about 3 times normal speed.

I re-installed the drivers via device manager, but still have problems there. There is a unknown device on the high def audio bus (disabled for now), a mass storage controller (also disabled), and a VGA compatible video controller (disabled). These are disabled because otherwise the laptop runs found new hardware wizard everytime it boots up.

When I reinstalled the drivers with the restore disc in, the annoying beep was gone, and there is now a sound device listed in the hardware list. I have updated the drivers for this but still no sound.

The video is also crook. No sound, and it appears to be running very fast.

Any ideas? I've looked at a lot of threads, and tried some stuff but need my hand holding really.

All replies will be appreciated and thanked.

Best regards,

Simon.

 

Hi Plodr,

Thanks for the tip. Downloaded the chip set software- no difference. i downloaded new bios as well- same story. Still have the problems listed in device manager.

Any other ideas out there?

Regards.

Simon.