no audio output device installed

Hello

Im stuck without sound on a Toshiba satellite U300 11V running windows xp professional with sp2.

I cant comment on what may have caused the issue. It has happened in the past but I think a standard rollback or update of the driver was enough at the time. Some sound did come out of the computer speakers at some point during my unsuccessful attempts this afternoon, but with a very distorted and bad quality sound.

Anyway, at the moment I have The realtek HD 50.10.0.6278 driver, which I just downloaded from here ^^ and appears in the "add/remove" programs list. But the actual realtek card does not seem to be noticed by the system if I go to "sounds" or "speech" options from the control panel.

I had an error message after my last attempt at installing drivers (before rebooting) which suggested something had gone wrong and that the "device may not be working properly".
The driver which I found earlier on Toshiba's website was the version 5.10.0.5413 and didnt work either.

In the process of trying to bring the sound back, I also flashed the Bios to latest version (downloaded from toshiba's website) and rolled back windows from sp3 to sp2. Oh yea, and I even found a virus of some kind too but as you've guessed, still no luck so far with the sound!

Your help will be much appreciated, I think I've pretty much tried all I could think of + read on forums ...

Thanks

Alex

 

DUH forgot to attach it... here it is!

 

Hi David

Words of wisdom indeed!
I shall follow those steps and post my results here.

Cheers

:wave

 

Hi David

I did my homework and got a clean bill of health. Then I reinstalled the drivers as you suggested, but still no sound :cry

Do you think it spells hardware problems (buy a new soundcard) or can you think of another option?

Cheers

Alex

 

Hey David

I was about to try this but suddenly the laptop does not even boot up anymore. The hard drive led light comes on for a split second and that s it. Black screen all the way...

I have therefore decided to throw this laptop from the highest bridge!:tas

Thanks for your help and patience though

A

 

hm could be. However, I think it is just my newbie self not realizing that when the laptop s batteries are ultra empty, even when plugged in it wouldnt have enough juice to start. I let it charge for a while and now it boots normally! :clap
I shall try your suggestions and post you the results

Cheers

 

Ok, now let me describe to you what I just witnessed a minute ago, because it reinforces the intimate conviction I have had for a while, it being that computers are actually FEMALE!

As you have previously read in that thread, I had left the persistently annoying and soundless laptop unattended for a few days, and it had totally ran out of batteries. To the point that, even when plugged, it would not boot up.

So I let it charge for a bit and successfully restarted it, which caused me to refrain a little bit more from letting that laptop do its first test-flight from Tower bridge in London.

A couple more days pass and I finally decide to resume the task of breaking the silent treatment it had been inflicting upon me.
I have to say that my daughter having kidnapped my desktop, and my wife having turned to MY laptop, I had only but one choice : fix the last remaining computer of our household once and for all.

So here I go, booting up casually and cracking my knuckles at the thought of applying forceful majorgeeky treatment to it once again ... when I turn my attention back to the loading windows screen ... and see the desktop appear with a message along the lines of "in order to complete the installation of your new hardware, please restart the computer (yes/no etc).
Click "yes" I do, slightly bewildered, and TADAAAA the oh-so-hated but in this case much appreciated "windows opening" chord resonates through the little speakers of that moody laptop.

Now obviously, one may ask why after so many hard fought battles attempting to bring the sound back, and despite the utterly disappointing results (until now that is), I simply forgot about the annoying piece of equipment for a few days, went to see a friend or two and down some pints at my local, enjoying the momentary absence of IT issues from my daily life!:celebrate:drink:dood

After which, I casually decide to fire up the offending machine again, and here goes lady Toshiba simply acting its casually nice and cool (with sound) self again.

My take on this, as you guessed : after all, being neglected for a few days seems to have cured it from its diva-like attitude.:crybaby

Would anyone here dare chime in and confirm what I previously thought to be nothing but a remote possibility : that computers are actually female?:major

A

 

Ain't nothing worse than a "computer" scorned !!!! :guns

mine can be a proper :*** at times LOL.

iain.t :major

 

Aiight, then try this for size :

just fired it up this morning, sound still ok. I play a cartoon for my daughter : sound starts deteriorating (heavily distorted) , I reboot and no sound at all.

Back to square one

:banghead

 

I believe this to be a failing sound card, if things don't work out with what David has suggested then i would *Personally* invest in an external card, you can pick them up fairly cheaply off Ebay/ Amazon. But hopefully David's solution will work!!!
iain.t :major

I found this though i dont know if you are the U.K or not ....

http://www.amazon.co.uk/External-So.../dp/B003TO3KHY/ref=dp_cp_ob_computers_title_1

 

Hi again,
I found this also though i am not entirely sure if it has any connection with your peticular issue.....

http://aps2.toshiba-tro.de/kb0/TSB0502VV0000R01.htm

just thought it may shed a bit more light !!!!

iain.t :major

 

Hi guys

I thought i would give you an update since so many tried hard to help me.
I reached a point where I could not reinstall windows after a fresh wipe because of issues when restarting (machine would not boot etc, had to remove battery and unplug-replug psu each time... weird).

So I went to my local pit stop and a talented unsung hero fixed a hardware issue ("chipset of soundcard"), put sp3 back on and installed the correct audio drivers.

TADAAA...

and there was sound!

It simply took me a week or two to get to that point and admit I could have gone to the shop 1mn walk outside my house and made my pockets lighter of 40 pounds, but there s something of a emasculating feeling when I cannot fix myself (or with the lights of someone like yourselves) an IT problem.

Now I have another laptop issue since today, this time on my Lenovo X61s OMG DOES IT EVER STOP????
This laptop suddenly powered off while playing a game (StarCraft2), twice within an hour.
I guess this fairly recent game makes my old pc work hard even though all settings are on "low quality" (grfx, sounds etc). Could that be a safety procedure to prevent overheating of the cores?

here s the details :
intel core duo L7500 1.60 GHz
2 Gb ram
win xp pro, sp3

dont worry, I ll start a new thread with this anyway, thanks again for your lights David and Iain! :major

Alx