"no Bootable Device..."

Discussion in 'Software' started by SgtRon, Nov 30, 2016.

  1. SgtRon

    SgtRon Private First Class

    It's been over 10 years since I've had to approach these Geekly halls. Here's the problem: when my son passed away last year, I inherited his almost new Dell Inspiron 3647 computer. Figured it would be a good replacement for my 10-year old home-built. However, I haven't been able to get it to boot up. After the Dell logo it gives me a message "no bootable device" "Strike F1 to retry boot, F2 enter Setup Menu, F5 enter PSA".
    I've gone into Setup and everything seems ok. But just on the off-chance, I've tried changing the SATA mode and the Boot Mode. Neither had any effect. Also tried resetting everything to default settings....again, no effect.
    It's currently set with the internal HDD as 1st Boot Device; Boot Mode is UEFI and SATA is reset to AHCI. I've run the PSA and it shows no problems anywhere in the machine....even cables check good.

    I think my son had installed Linux, since it was his favorite OS, but I don't know whether it would have been installed in it's own partition or whether he wiped the drive and started fresh. The machine has a 1TB HDD and
    8GB of memory. The CPU is Pentium dual-core, 3GHz.

    A google search showed me it's not an isolated problem, but I couldn't find any viable solutions. I'm hoping someone on here can give me a good lead. And thanks in advance; you guys saved my ass a few times when I was building my computer in '04!

    SgtRon
     
  2. baklogic

    baklogic The Tinkerer

    It sounds like the drive has been wiped- no bootable device means it has no item set to boot up- It seems that the hard drive is recognised, so that should mean that the drive is usable- if it did not show in the bios, then it might have been defunk.
    If there is a Windows coa anywhere on the casing, then that would be the windows disc you need. If not then you need a windows disc to install a new system. Or, Lynox,if you want that as an operating system. It has enough power, and memory to run windows 10.
    You could run a live lynox in the dvd drive to look at the disc that is in there
     
  3. SgtRon

    SgtRon Private First Class

    You may have something there, Baklogic. My son passed away just 3 weeks or so after the computer was shipped, according to the Service Tag. He may well have wiped it in preparation for Linux (he was no admirer of Windows). Thank you for jogging my brain!
     
  4. mdonah

    mdonah Major Geek Extraordinaire

    Entering the Service Tag number at the Dell Support site should bring up your computer. You can then go to Configuration to find out which version of Windows was installed. You then go to Drivers and Downloads and see if a Recovery ISO is offered (it was for my Dell Inspiron laptop). Also download the Device drivers, Dell Help and Support and Dell Update.

    You could then do a clean install of the OS and wouldn't need to enter a Product Key because it's already embedded in the UEFI.

    If your son wiped the drive, you should have a clean slate to start with which makes it easier for you.
     
  5. SgtRon

    SgtRon Private First Class

    Update:: I've loaded Linux Zorin on the machine and it now boots properly. Interestingly, however, during the installation Zorin reported that there was already a copy of Linux Mint installed. No idea why it wasn't booting, but I removed it in any event. Thanks for your suggestions, guys!
     
    baklogic likes this.

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