No Connectivity after booting up for 2 minutes

Hello,

I have been having this problem for several months now:

When I boot up my notebook and it gets to Windows, there is a spinning blue wheel for maybe 3-4 seconds in the tray over the network icon and then it turns into a yellow exclamation mark for about 2 minutes. After that, it works normally and I am connected to the internet.

It seems however, that I have some connectivity the moment windows boots, because I will sometimes get a popup on boot that I need to update say Flash Player/Java, but then clicking update will say no connectivity, until the yellow exclamation mark resolves.

I've done some troubleshooting and I don't think its an issue with the connection itself - I unplugged the network cable during boot, waited 2 mins after Windows finished booting and then plugged it in. Even though it would show the yellow exclamation mark, I would be able to use the internet normally (and the moment a webpage loads, the icon disappears).


I vaguely remember having a similar issue years back on an old laptop but don't remember how I fixed it, only that it was something in services.msc/msconfig, but that was with WinXP and all that.


My current notebook:
MSI GT70 0NE-281US
Win7 64-bit

DXdiag attached


Thanks in advance for any help you can offer

 

DXDiag does nothing. What chipset is being used for the network adapter, do you have the Microsoft or a third party driver from the chipset manufacturer installed? Who is your provider, how are you connected to the modem that you got from your provider, what is the manufacturer & model # of the modem?

Is there a router and switch in between the computer and modem? Have you tried connecting directly to the modem with the computer itself, to see if this still happens?

 

Hi,

It is a Killer e2200 PCI-E Gigabit Ethernet NDIS 6.20 with Driver version (from KillerGaming) 8.0.2.42.
My provider is Ask4 and I connect automatically by plugging in the cable into the wall socket of the building i live in, so unfortunately I have no other means of checking. However, taking the notebook to another place and repeating the procedure gives the same result.

 

Now what you can try, is doing a driver uninstall for the Network adapter, then do a DNS Flush, along with a reset on the Winsock, to see if that helps, due to you are also seeing the issue at other locations, that tells me it is a issue with the machine.

Tweaking.com has a tool that is available here at majorgeeks.com that does the dns flush and winsock repair all in one. http://www.tweaking.com/content/page/repair_winsock_dns_cache.html Try that and see if that fixes the problem, along with the uninstall of the NIC device driver, and let windows install a default driver.

Also see http://support.microsoft.com/kb/811259

 

Hi,

Can you please explain what you mean by uninstalling the NIC driver and installing a default one?

I recently uninstalled and reinstalled the network adapter driver several times though admittedly without the winsock repair - the problem wasn't resolved by that so I could try with the winsock..

The support article linked to is for Vista and lower, is there a 7 equivalent or is it the same?

 

Yes, it should work for 7, but not for 8. As for uninstalling the NIC driver, you open Device manager, find the device, right click on it, then left click on "Uninstall". When you reboot, Windows will find the default driver in the installed image of the OS, or will attempt to download a copy from the Microsoft driver repository.

 

So the problem is within your notebook not with the connection.

Yellow mark on the network adapter shows driver issues. As brownizs says you should perform a NIC driver uninstallation and install the latest version of Network adapter driver downloaded from the manufacturer website.

 

I uninstalled my network card driver again, ran the tweaking.com utility, reinstalled network driver (with reboots in between) but the problem is still there.

My notebook manufacturer support suggests using the restore to factory condition option but I think thats maybe a bit extreme for this?

 

Extreme is using the tweaking.com tool which does nothing. Going back to a certain restore point, may or may not work.

Go in and make sure that in properties for the adapter, that sleep is not checked. Also it could just be a router issue, not a computer issue at all, if this is only happening on your home network, or one particular network.

 

Extreme is using the tweaking.com tool which does nothing. Going back to a certain restore point, may or may not work.

Go in and make sure that in properties for the adapter, that sleep is not checked. Also it could just be a router issue, not a computer issue at all, if this is only happening on your home network, or one particular network.