no firewall,internet,etc.

Hello folks, I have read and tried to follow instructions to remove spyware/virus in W-XP. I will post the requested logs. I cannot do system restore, enable Windows firewall, and cannot use IE browser. I do have network connection....This has me very perplexed. Any help is appreciated.Thanks for your time.

 

Here is the MGlogs zip file..It gave the following error message: ProcessDLL.exe - Application error

 

Hi and welcome to Major Geeks, pazacsdad!

Keep in mind that since your OS drive is F: , for future reference if I ever accidently mention C: , just assume F: . We will only be working from your OS drive.

http://img823.imageshack.us/img823/2039/msnmsg.gif Please download Disable/Remove Windows Messenger by Doug Knox to your desktop.

• Double-click MessengerDisable.exe to run it.
• Place checkmarks in "Uninstall Windows Messenger" and "Hide Messenger from Outlook Express"
• Click Apply
• Click Exit

http://img194.imageshack.us/img194/4930/combofix.gif Fixing items using ComboFix
Make sure that ComboFix.exe that you downloaded while doing the READ & RUN ME is on your desktop -- but do not run it.
If it is not on your desktop, the below will not work.
Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
Open Notepad and copy/paste the text in the below code box into Notepad:

Code:

[COLOR="DarkRed"]KillAll::[/COLOR]
[COLOR="DarkRed"]ClearJavaCache::[/COLOR]
[COLOR="DarkRed"]Driver::[/COLOR]
MpKsl21a47404
MpKsl2ae913e4
[COLOR="DarkRed"]FCopy::[/COLOR]
F:\WINDOWS\system32\dllcache\ipsec.sys | F:\WINDOWS\system32\drivers\ipsec.sys
[COLOR="DarkRed"]File::[/COLOR]
f:\windows\system32\drivers\vkwuzkuz.sys
F:\WINDOWS\system32\c_7265220.nls
F:\Documents and Settings\All Users\Application Data\12E4GOyQd.dat
F:\Documents and Settings\Matt\Local Settings\Application Data\{0B935194-0A11-4C0E-8A40-B8B62AA6CC78}
[COLOR="DarkRed"]Folder::[/COLOR]
f:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates
f:\documents and settings\NetworkService\Local Settings\Application Data\AskToolbar
[COLOR="DarkRed"]RegLock::[/COLOR]
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,d6,49,e7,14,4d,e2,c1,4d,85,30,b6,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,d6,49,e7,14,4d,e2,c1,4d,85,30,b6,\
[COLOR="DarkRed"]Registry::[/COLOR]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3C55CE21-7E3D-4E6C-951B-48A40F0B434A}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C7CADE8C-0BA6-4BBE-8CA2-0A305172B6A4}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{126418A2-8C45-4E8A-80EC-93D5FF410783}]

Save this file as CFScript.txt to your desktop. So now you should have both CFScript.txt and ComboFix.txt on your desktop.
Now use your mouse to drag CFScript.txt on top of ComboFix.exe and then release.
http://softvisia.com/users/Night_Raven/Security/cfsdnd2.gif
This will launch ComboFix.
Note: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Allow ComboFix to update itself if prompted.
When ComboFix finishes, a log will be produced at F:\ComboFix.txt
Attach this log to your next message. (How to attach)

This above fix may have resolved your internet connection. Please check now.
Regardless if it is working now or not, proceed with the next steps too

Put your computer back into Normal Startup Mode and reboot before proceeding to the next step. See >> Use MSconfig to setup for Normal Startup Mode


http://img406.imageshack.us/img406/3189/windowsrepair.gif Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now open Repair_Windows.exe
• Go to Start Repairs tab.
• Choose "Custom Mode" and press "Start".
• Create a System Restore point if prompted.
• In the Custom Mode window, select the following repair options:
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Repair Hosts File
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Windows Updates
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• If asked to reboot the computer for the changes to take affect, make sure other tasks in the program are not still running before accepting to restart.

http://img254.imageshack.us/img254/945/baticonxp.gif Now run F:\MGtools\GetLogs.bat by double-clicking it.
This updates all of the logs inside MGlogs.zip.
When it is finished, attach F:\MGlogs.zip to your next message. (How to attach)

Let me know how things are running now after you have completed these steps.

 

thisisu...I have the two files attached that you requested...I DO have internet connection now, and also have Windows firewall!! Thank You for all of your help and knowledge...I do appreciate it!

 

I'm glad to hear that. Your latest logs are clean too.
Are you having any other malware problems?

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!