No Network Adapters (Code 39)

I am trying to clean up a friend’s computer. I cannot get the network adaptors to work. All the adaptors show a yellow exclamation in the device manager. When you look at the details for the adaptors they show an error "Windows cannot load the device driver for this hardware. The driver may be missing or corrupt. (Code 39)”

I have tried uninstalling the network adaptors and reinstalling the drivers from the Intel website but no luck. I will attach the log files to this message. From here I do not know where to go. Any help is appreciated.

 

Hi Halo,

First thanks for reply =)

My laptop is Windows XP Tablet PC Edition Service Pack 2. (Acer TravelMate C110)

Yesterday i had a problem with cmd.exe and regedit.exe. When I want to open regedit or cmd explorer.exe crashes. Then I downloaded Norman Malware Cleaner. I opened in safe mode.

The Norman log file of yesterday.

Code:

Norman Scanner Engine Version: 6.01.09
Nvcbin.def Version: 6.01.00, Date: 2009/06/05 15:20:41, Variants: 3229705

Scan started: 06/06/2009 14:00:50

Running pre-scan cleanup routine:
Operating System: Microsoft Windows XP Professional 5.1.2600(Safe mode) Service Pack 2
Logged on user: ACER-1CBCAC8D20\Uğur GÜNGÖR

Set registry value: HKCR\scrfile\shell\open\command\ = ""%1" /S "%3"" -> ""%1" /S"
Removed hosts entry: 127.0.0.1 mpa.one.microsoft.com


Scanning running processes and process memory...

C:\WINDOWS\system32\winlogon.exe(252) (C:\WINDOWS\system32\odhtbqx.dll!0x01480000) (Infected with W32/Pandex.OX)
Removed registry key: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify -> odhtbqx
File marked for defered cleaning (reboot required)

C:\WINDOWS\System32\Drivers\NDIS.sys (Infected with W32/Protector.B)
Repaired file

Number of processes/threads found: 777
Number of processes/threads scanned: 777
Number of processes/threads not scanned: 0
Number of infected processes/threads terminated: 0
Total scanning time: 51s


Scanning file system...

Scanning: C:\*.*

C:\pagefile.sys (Error opening file: Access denied)

C:\WINDOWS\system32\odhtbqx.dll (Infected with W32/Pandex.OX)
Removed registry key: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify -> odhtbqx
File marked for defered cleaning (reboot required)

C:\WINDOWS\system32\odhtbqx32.dll (Infected with W32/Pandex.OX)
Deleted file

But after the reboot i saw no internet connection. I opened device manager. All of devices work good without network adapters. Network adapter say "Windows cannot load the device driver for this hardware. The driver may be missing or corrupt. (Code 39)”

I uninstalled the drivers. I downloaded new drivers. But it didn work.

Today I solved regedit and cmd problem. But also i have network adapters problem..

I attach the Norman , Hijack, RSIT log files of today.

Thanks..=)