No sound after re-installing windows xp pro

Hi,
I have been an avid reader of your site for a long time but joined just today as I now have a problem that you may be able to help with. Firstly here is the Everest report for my computer:
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer COMPUTER_1
Generator monte
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2013-01-23
Time 07:58


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name COMPUTER_1
User Name monte

Motherboard:
CPU Type Intel Pentium 4, 2666 MHz (20 x 133)
Motherboard Name Gigabyte GA-8SIML (3 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 645DX
System Memory 1024 MB (DDR SDRAM)
BIOS Type AMI (02/21/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce FX 5200 (128 MB)
3D Accelerator nVIDIA GeForce FX 5200
Monitor NEC SlimView 517 [15" LCD] (101582593017)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS 5513 IDE UDMA Controller
Floppy Drive Floppy disk drive
Disk Drive ST380022A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST CD-RW GCE-8481B (48x/24x/48x CD-RW)
Optical Drive PHILIPS DVDR1660P1
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (23296 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.11)
Modem Smart Link 56K Voice Modem

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Scanner

I went to the Gigabyte site and downloaded the recommended driver but each time I tried to install it it gets almost to the end and then crashes the computer and restarts it. Having looked through previous posts I have tried to resolve it but to no avail. In 'sounds and audio devices' in control panel I have no audio driver (no surprise) and everything is greyed out. When installing the driver I get an unsigned driver message and the info that came with the driver says to ignore that and continue. Is it possible that my anti virus is the problem? To say that this is driving (no pun intended) me mad is an understatement as I have now been trying for a week. Any brilliant suggestions?

 

Did you do a complete format and re-install of WinXP? If so, then you should have more than the amount of HD free than is being reported by Everest.

C: (NTFS) 76308 MB (23296 MB free)

 

Wow! What a speedy response, thank you. :wave

The re-install was done a couple of weeks ago and since then I have been putting back a number of the programs that disappeared. Not sure if it was a complete reformat as it was a friend of mine who did it but I think not.

 

Here are all the drivers for your MB. I would suggest that you do a COMPLETE reformat of the drive and install Windows all over again so that you're not taking up such a large amount of HD space.

Save all the drivers to a CD, then you don't have to download them again.

http://www.gigabyte.com/products/product-page.aspx?pid=1335#dl

 

Although I had tried these before I gave it aother go, here is what happened. Downloaded the SiS7012 file to my second drive, expanded it and ran setup. Just after the SiS screen I got an error message -536870397. Pressed 'ok' and it gave another error box 'failed to install audio driver for windows xp. Setup will exit.' And it did!!

Next had a go with the AC'97 driver. Downloaded to second drive, ran setup, system crashed!!

Sounds and audio device properties still says I have no audio device.

In sound, video and game controllers I now have a multi media audio controller with an exclamation mark in a yellow circle. Still no sound.

This is the 'read me file' from the download:
Realtek Semiconductor Corp. AC'97 Sound System Software ver:A3.92
Installation and Setup


Driver & Application Installation/Removal Procedure For Realtek AC'97 Codec:
=================================================================================

<<< For Win2000/WinME/WinXP (WDM driver)/Win98 Gold(First Edition)/Win98SE >>>

---------------------------------------
Setup Driver/Application at first time:
---------------------------------------

Step 1. Before installing the Realtek AC'97 Drivers & Applications, Press the
[Cancel] button if Windows detect the PCI Multimedia Audio device.

Step 2. Insert the "Realtek AC'97 Drivers & Applications" CD into the CD-ROM
drive and run the setup.exe program to finish the installation.

Step 3. Click on [Next/OK/Go] to continue the procedure. If the Windows popup
"Digital Signature Not Found" message, press [Yes] to continue the
installation.

Step 4. Finally, select to restart the system and press [Finish] to complete
the installation.

The system will reload the drivers and do some adjustments in the INF
file if so required.

----------------
Setup for Manual
----------------
1. Double-click the "System" icon to open the "System Properties" dialog from Control Panel .
2. Choose "Hardware" tab and click the "Device Manager" button .
3. Please right-click mouse on "MultiMedia Audio Controller" and choose the "Properties" menu item
to show the driver details.
4. Click the "Driver" tab and then click the "Update Driver..." button for update.
5. Please follow the instructions of the "Upgrade Device Driver Wizard".
6. Choose "Search for a suitable driver for my device" and click the "Next" button.
7. Please specify the driver location/source and then click the "Next" button in this case,
"Specify a location" has been chosen.
8. If "Specify driver location" is chosen, the Wizard will ask for the path where the driver is located.
9. Click the "Next" button to install Audio Driver on "Driver Files Search Results".
10. If the "Digital Signature Not Found" dialog is opened, click the "Yes" button to continue
the Installation.
11. After completing the above steps, the drier has been installed into the system.
Please click "Finish" button to complete the installation.

--------------------------
Update Driver/Application:
--------------------------

Step 1. Follow Step 2,3,4 described in [Setup at first time] above to complete
the procedure.

--------------------------
Remove Driver/Application:
--------------------------

Step 1. Go to Start\Settings\Control Panel.

Step 2. Select [Add/Remove Programs] icon.

Step 3. Select "Realtek AC'97 Audio" and press [Change/Remove]
button.

Step 4. Click on [Next/OK/Go] to finish the uninstallation.

Step 5. At the end of the procedure, select to restart the system and press
[Finish] to complete the uninstallation.


<<< For WinNT 4.0 (NT4 driver) >>>

---------------------------------------
Setup Driver/Application at first time:
---------------------------------------

Ignore Step 1, and follow the same procedure in Win2000/WinME/WinXP.

--------------------------
Update Driver/Application:
--------------------------

The same procedure in Win2000/WinME/WinXP.

--------------------------
Remove Driver/Application:
--------------------------

The same procedure in Win2000/WinME/WinXP.

<< Other Informations >>

--------------------
Silent Installation:
--------------------

Run "Setup -s -f2<path\LogFile> -z[-rp<path\LogFile>]"
i.e. setup -s -f2c:\mylog.log -z[-rpC:\RHDSetup.log]


Note: 1. AVRack only works fine under WinNT 4.0 after installing
Service Pick 3 or later.
2. Please update Directx version to DirectX8.0 or above.

---------------------
Version Informations:
---------------------

WDM driver for Win98/WinMe/Win2000/WinXP : 5.10.0.6160
WDM driver for Windows x64 : 5.10.0.6160
VXD driver for Win95 : 4.5.0.3019
VXD Software wavetable driver : 3.1.0.0
NT4 driver for Windows NT4 : 4.3.0.3040
NT4 software wavetable driver : 4.3.0.2002

RtlRack for Win98/Me/2000/XP : 1.15.0.0
AvRack for Win95/NT4 : 2003.4.4.1

Realtek Soundman : 5.1.0.56
Realtek Sound Effect Manager(CPL) : 2.2.0.67
Realtek Sound Effect Manager(RtlCpl) : 1.0.1.65
Realtek Sound Effect Manager for NT4 : 2.3.0.3

Driver/Application Setup Program : 5.28

I cannot uninstall the AC'97 driver as it does not exist when I look in add/remove programs.

 

Had a go at the 'manual' instalation version from the read me file and got almost to the end of the instalation before it crashed.

 

Hi David,

Thank you for the response. I am running sevice pack 3. Aftre trying and installing several vesrions of AC97 I found the original on my second drive and loaded that. I now have sound!!! Thanks to all who replied. If nothing else my computer runs much better after using some of the tweaks I found here.

Cheers

Monte