no sound from pc

Discussion in 'Software' started by ali bongo, Feb 1, 2009.

  1. ali bongo

    ali bongo Private E-2

    Hi i have had no sound on my pc for around six months when i try to turn up the volume i get a message saying " no active mixer devices available" and in device manager it says there is no audio device there is completely no sound at all, could you please help me find the drivers i need. I have tried going into system and start it but everytime i try the screen flicks and does nothing.
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    If your PC is one from the likes of DELL, HP, Sony, etc what is the Make and model varient as this will assist us if we need drivers?

    If your PC is a home or custom build what is the motherboard make and version?


    To find this info you can use the likes of Everest to find this info, at times a summary log of your PC can help, to do this

    Install Everest and run
    Click Report (top menu) > Report Wizard > Next
    Choose System Summary Only > Next
    Choose Plain Text > Finish and wait for report to generate
    Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)


    Do NOTE that some parts of this report may have information on your email address and IP address, edit these out and resave the text doc before attaching

    Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post
     
  3. ali bongo

    ali bongo Private E-2

    Hi, i have uploaded my everest report as i wasnt sure about any of the questions.:)
     

    Attached Files:

  4. tunered

    tunered MajorGeek

  5. ali bongo

    ali bongo Private E-2

    :) what should i do? should i just download and install. Sorry i dont know much about the technical side of computers
     
  6. dlb

    dlb MajorGeek

    Download the audio driver from tunred's link. Install it. Restart the PC when the install is done. Turn it up and do a happy dance 'cuz the sound is working! :dancer :dood
     
  7. ali bongo

    ali bongo Private E-2

    I downloaded and installed and nothing happened? in device manager was a microsoft kernal audio splitter with a yellow explanation mark when i tried to update the file said it wansnt installed, i deleted this and restarted to see if it would pick up the driver but it does nothing. in device manager it still says no audio device and when trying to turn up volume i get a message "there are no active mixer devices available"? im struggling
     
  8. tunered

    tunered MajorGeek


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