No Sound..No drivers, yet Dell says all is good!!

A friend of mine had sent me his old computer (Yaaaa!!) BUT....it seems to have come with a few issues. I received the computer reformatted (assumption) because there isn't much on here, and its a few years old. I got it today!!!!

My first issue is I can't get sound. In my device manager it has under "Other Devices" a few yellow question marks. It also says Unknown Manufacturer for the following.....

MULTI MEDIA CONTROLLER & VIDEO CONTROLLER
Device status: The drivers for this device are not installed (code 28)
Wizard says: "Can not find necessary software" when I try to update driver.

(Same error comes up for both)

I tried to find a driver for Intel 82801FB, now maybe I am completely off but if I was on the right track I can not find a workable link to download from.

I do not have a volume icon in the bottom right of my computer task bar.

I downloaded EVEREST as requested and this is the info I get (I hope I leave enough info...not 100% sure what to give you here.

Windows XP Home Edition, SP3
Intel Pentium 4
Motherboard: Dell Opti plex GX280
Audio Adapter: Intel 82801FB ICH 6, AC'97 Audio controller (B-1)

I also downloaded Driver Agent as requested in the sticky and it says error with 51% of the drivers...Oh please help me!

I am sure I can figure out the keyboard, printer, mouse errors...but the sound is baffling me! Here are the results of the Driver Agent.....

Lexmark X1100 Series
X1100 Series
Multimedia Audio Controller
Video Controller

USB Human Interface Device
IDE ATA/ATAPI controllers
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Keyboards
HID Keyboard Device
Mice and other pointing devices
HID-compliant mouse
Monitors
Plug and Play Monitor
Network adapters
Broadcom NetXtreme 57xx Gigabit Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658

 

What is the model # of the computer?

E

 

where do I find that?
Do you Mean.... Dell OptiPlex GX280?

 

First, uninstall any audio drivers you may have installed.
Do that from Add/Remove Programs.
Then install your chipset drivers first and your audio after that.

Optiplex GX 280 Chipset- Intel
Analog Devices ADI 198x Integrated Audio

 

Thank you so much!!! You have no idea how much I appreciate your help.

 

No Problem.

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