No Sound On My Headphones Or Speakers

Discussion in 'Hardware' started by clixto, May 18, 2017.

  1. clixto

    clixto Specialist

    Need help...I have a logitech g430 headset and not getting any sound. When I open the logitech control panel it says no usb detected. I'm also not able to get sound on my speakers. Running windows 7 64 bit
     
  2. clixto

    clixto Specialist

    I solved the speaker issue. Wasn't fully plugged in at the back (had moved the tower earlier in the day). Still not able to detect headphones when I view the playback settings
     
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    clixto likes this.
  4. clixto

    clixto Specialist

    I tried the USB port on the front of the pc and back and it was not detected. I plugged in my cell usb and it works fine. I tried unplugging the usb adapter on the headset and used the 3.5 mm jacks and they work. I brought my headset to work and will try sometime today.
     
  5. clixto

    clixto Specialist

  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Since other devices are detected, we know the USB ports are good.
    Since you have the current driver, we know a bad driver is not the problem.

    Conclusion: when you plug in the headset you see "no usb detected" . That points to a problem with the hardware of the headset.
     
    clixto likes this.
  7. clixto

    clixto Specialist

    I opened a ticket with logitech..thanks again for your help. I believe it's the usb adaptor
     

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