No SoUnD ???????

Hi can anyone help?
recentley the sound on my computer has vanished
i have checked it is plugged in properly and in the right place, i have done this twice.
i have trouble shooted it and anything else i could think of i have done but still nothing has worked.
thanks in advance

 

Have you recently updated anything?
Also post a little more info such as type of sound card.
Is it a sound card or onboard sound.
Try going to programs> accessories> entertainment and open volume control. Be sure speakers are not muted

 

Is this an Epidemic????

This is the third sound loss in two days..

Look at

http://forums.majorgeeks.com/showthread.php?t=120836

http://forums.majorgeeks.com/showthread.php?t=120567


Studio T

 

hi i looked at the other posts and when it sez go to the device manager it comes up with
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Realtec AC'97 Audio
Unimodem Half-Duplex Audio Device
Video Codecs
i havent a clue wot any of these are and i dunno what a sound card even isconfused
i did that speaker test and there is still no sound ?

 

It's Realtec AC'97 Audio. There are many things that may cause the problem, eg as mentoned before faulty audio driver, Motherboard malfunction and many more...
I suggest that you try reinstalling the drivers in safe mode (enter with F8 usually).

 

Major Geeks have several realtek drivers

try this one

http://www.majorgeeks.com/Realtek_AC97_Drivers_d4400.html

Studio T


Oh and did anything in device manager have a warning ? or ! against it in yellow??????

 

Also look at sounds and multimedia in the control panel.
Look at the audio Tab
Make sure that the AC97 is selected for playback.

Studio T

 

no there wasnt any warning or owt like that and everything in the control panel is how it should be.
ill reinstall it in safe mode like you said and let you know what happens

 

i reinstalled it but still nothing when i checked in the configuration bit it sez that connected is a microphone but it isnt its the speakers connected??

 

OK Nikki try the Windows sound trouble shooter.

Start>run>typein
dxdiag

Say no to the question do you want windows to check digital signing

choose the sound tab
Press the test digital sound button
Choose the more help tab
choose the sound trouble shooter and follow the instructions.


Studio T

 

Nikkilj: You need you Identify your Sound Card and the Type of Sound card you have. Is it an intergrated card? Your paper work that came w/ your comp will tell you the type card you have. Someone here might have the same type card and will be able to help. I have an intergrated sound card that has limmited ablities such as no recording properties so I cant use Internet Phone w/ My comp. If I want to change that I'll have to Install another type of sound card. So you see it helps to Id your card and its type. It could save you a lot of grief. Good luck with your problem. ODIE

 

Nikki has already listed the audio devices !

Studio T

 

Sorry, I just wanted to know the type of SD card. Intergrated or PCI sound card?

 

im not sure wot type of card it is it was all on when the guy set it up.
i has been fine for over a year just up to the other day my speakers turn on but theres no sound even tho my computer plays music just no sound ?????

 

nikkilj: The best way to find out about your comp system is to download Major Geeks's freeware "EVEREST Free Edition". http://www.majorgeeks.com/download.php?det=4181 Everest will give you your system info. Look at the very bottom of this page for SYSTEM INFO. Then look for Everest Free Edition and download it. If you had a tech guy set up your comp can you get help from him?? Also if you have any kind of headset or earphones you can plug them into the GREEN jack on the front or back of your computer. If it is working then you might have a speaker problem. Check all your conections too. Keep posting here and dont give up. ODIE

 

i plugged in some head phones and did the speaker test again and there is a bit of sound but its really hard to hear and i did that troubleshoot thing but that didnt help

 

by the way i dont no how to use everest can you please tell me what i should be doing wiv it?

 

OK Nikki we are getting somewhere, honest.

You don't need everest to get the info.

go back to DXdiag and copy the following information please.
If you can, also click on the save all information and post the resulting text file.

On the SYSTEM TAB
Bios manufacturer
Processor
Direct X version

On the SOUND TAB
Name
Is default device yes/no
Position of acceleration slider

MUSIC TAB
music ports list

MORE HELP TAB

Choose msinfo

expand hardware branch
choose forced hardware note any listed

expand components branch
choose sound note everything listed
choose problem devices note anyhting listed

Finally you have recently had a long session with the malware folks. Was the sound working properly after you finished that?
Have you installed any software or hardware since?

Studio T

 

nikkilj: Give us the version of Windows you have??

 

can i just ask where am i pasting this stuff? in the notes box?
i am running windows xp.

 

eveything has been fine even after i finished all that malware stuff.
the only thing i can think of that i have done was the other day i was trying to sort out this apple mac pc i have got and i plugged the internet cables from this computer into the mac to try n get a connection on that but it dint work (i not right clever wiv comps lol) and since then my sound hasnt worked but i dont realy think that effected it.

 

OK useful info; I'm sure that the excursion into macland didn't affect your sound, unless you moved anothe cable as well. But you've checked all that twice over hey?

How about the other info? If you are copy and pasting, collect it all together in notepad first, than copy and paste the whole lot into the writing box on MG. Alternatively you can upload (atttach) text files as you did in the malware forum.

Studio T

 

here is wot you asked 4 i think i have done it right

 

Yes you have posted the info I asked for . Thank you.

The standard for the audio output is a light green 1/8th inch or 3.5 mm stereo jack socket.
Some pcs have one on the front and one on the back of the box. Some have a second one on the back of the box. Is the headphone sound the same in all of them ? some outputs can only just drive some headphone. This is why amplified speakers are used. Can you test your speakers from some other source to make sure they are working, before doing anything more to the pc? Make sure the power is on and the vol control knob turned up.

The realtek driver you have is a pretty recent one, did you install it recently?
If you are sure that you speakers are working Ok, you are plugged into the correct socket on the computer and the pc vol is turned up. the next thing to try is to
'Roll back the driver'

Goto device manager
hold windows key down and presss pause/break>hardware tab>devie manager
expand the sound video and game controlers entry
double click on realtec ac97 audio
choose drivers tab
click rollback driver
you may get more than one choice so you will have to experiment do the most recent first working your way back in time.


Studio T

 

i found that its my speakers that dont work i tried them on my cd player but they wonk work so ill just have to buy sum more
thanks anyway for all your help its much appreciated
nikki

 

At least we got there with good cooperation.
Pity about your speakers.

Studio T logging off