No sound

Desktop Dell Dimension 3000 WinXP SP3. Installed Avast Home Edition and uninstalled AVG and now there is no sound on the PC.
Any ideas? Is there a connection here? Now in the process of reversing my actions! Any help?

G

 

Didn't we do this a while back? LOL
This is what we did the last time:

Check your Device Manager, is there a problem with the audio driver?
If there is let me know.

Edit: If there is a problem, here is the driver for your PC.
ADI 198x Integrated Audio

 

Muskie is on the ball again http://bestsmileys.com/sports2/13.gif

I did carry out the Goto Start>Run and type, sndvol32 and click OK, but not a lot happened. Uninstalled Avast and back to AVG.....Sound is working like clockwork! http://bestsmileys.com/clocks/5.gif

Thanks M, you must have been waving that wand about again

G

 

If you are trying out or want Avast instead of AVG, there shouldn't be a problem with it affecting your sound, but if you try again and there is, check your Device Manager to be sure the driver is intact and then check Windows Audio Service.
Go to Control Panel>Administrative Tools>Services
Scroll down the list of services until you find the Windows Audio service.
Right click on it and choose Properties.
Make sure it is set to Automatic and Start is checked.

 

I think i will stick with AVG now. Every time i change anything, this old PC seems to react badly
Thanks M

 

Alright G, no problem.
I found Avast was a little too resource hungry for my old PC, so you are possibly better off.
(I don't know if the new AVG is more of a burden or not.,)

 

I have to reset the service every time I log on to my PC Something is disabling it - any ideas?
G

 

Give this a try G

System File Checker
1) Insert your OS disc and close auto-play if it opens.
(If you have a Recovery Partition you can skip this step.)
2) Goto Start>Run, type cmd and press Enter.
A command window will open.
3) Type sfc /scannow and press Enter.
It's a good idea to run sfc /purgecache before running the sfc /scannow. That will force the utility to use files out of recovery or off a diisc, instead of using files cached on the PC
This will compare your OS files to the OS files on your OS disc (or Recovery Partition) and repair or replace any missing or corrupt files, without affecting your personal files. (Music, Photos, Apps, etc.)
Make sure Windows audio service is running, then reboot to check if the SFC worked.

 

Hi M
I cannot find the OS disc - looks like someone has filed it somewhere!!; Tried out your previous suggestion and it has worked the last 2 days :celebrate

Control Panel-Admin Tools-Services-Windows Audio-Properties-Recovery: Set 1st failure to 'restart the service' 2nd failure and subsequent failure to 'restart the service'

Cheers

G

 

I didn't suggest that, but some folks have found that will keep the service running. At least haven't heard back from them.

 

Apologies to Musksnipe: I made a mistake. You did not suggest going to recovery tab. I must have got that information from another source.

 

I could have posted that in a thread way back.
I'll take the credit, just so you don't have to apologize.