no sound

The following description of my problem will be long-winded, but I see elsewhere on this forum where more info is usually asked for. So here goes:

Compaq Presario 5000 Series (5BW160)
Intel Pentium III 700 MHz
128MB SDRAM
ESS Technologies ES1988/9 Allegro-1 Audiodrive sound
20GB hard drive
CD-ROM dirve
CD-Writer drive--Ultima Electronics Artec WRR-52x
56K Lucent Win Modem
10/100 Accton Technology Corp. EN-1207D Fast Ethernet Adapter

I'm trying to get a friend's pc up and running again. He brought it to me with 2 OS's on it (Win98 and Win2k), so I formatted the HD and installed Win98SE. He's lost his recovery CDs--needless to say, I've had to search the web to get all the drivers to make things all work again.

Everything is all OK again except that I can't get one iota of sound out of it.

In Device Manager, there are 3 devices listed under Sound, video and game controllers: ESS Allegro PCI Audio (WDM); Gameport joystick; and MPU-401 Compatible. "General tab" in Properties on each device show "This device is working properly" and "Exists in all hardware profiles".

Driver tabs show "To view details about the driver files loaded for this device, click Driver File Details. To update the driver files for this device, click Update Driver" on each device as well.

Driver File Details for ESS Allegro PCI Audio (WDM) show the following files:
C:\WINDOWS\System32\Drivers\es198x.sys
C:\WINDOWS\System\VMM32\ntkern.vxd
C:\WINDOWS\System\MMDEVLDR.VXD

All other devices in Device Manager show no problems.

In Control Panel>Multimedia>Audio tab shows Playback as ESS Allegro and Recording as ESS Allegro. MIDI tab shows Microsoft GS Wavetable SW Synth. Devices tab shows:
Audio Devices
Audio for ESS PCI Audio (WDM)

MIDI Devices and Instruments
MIDI for MPU-401 Compatible
Roland MPU-401
MIDI for WDM-based Device
Microsoft GS Wavetable SW Synth

Mixer Devices
Mixer for ESS PCI Audio (WDM)

Line Input Devices
Line Input for ESS PCI Audio (WDM)

Media Control Devices
ActiveMovie MCI Driver
CD Audio Device (Media Control)
MIDI Sequencer Device (Media Control)
Motion Video Device (Media Control)
PIONEER LaserDisc Device (Media Control)
VISCA VCR Device (Media Control)
Wave Audio Device (Media Contro)

Video Compression Codecs
Cinepak ™
Indeo ™ R3.1
Indeo ™ R3.2
Indeo video 5.04
msh 261 (M261)
msh 263 (M263)
RLE
VDOnet VDOWave Video Codec
Video 1

Audio Compressions Codecs
Lernout & Hauspie CODECs
Microsoft CCIII G.711 A-Law and u-Law CODEC
Microsoft G.723.1 CODEC
Microsoft G.723.1 CODEC
Indeo audio software
Microsoft IMA ADPCM CODEC
Microsoft ADPCM CODEC
Microsoft GSM 6.10 Audio CODEC
DSP Group TrueSpeech ™ Software CODEC
Windows Media Audio
Sipro Lab Telecom ACELP.net audio codec
Fraunhofer IIS MPEG Layer-3 Codec (decoder only)
Microsoft PCM Converter

Video Capture Devices

Joystick Devices
Gameport Joystick

When I go to Control Panel>Sounds>Events>Start Windows and click the "Play" arrow, it looks like it plays, but not a peep is heard. "Schemes" shows "Windows Default".

The speaker icon in System Tray opens and all controls are operable. The desktop speakers I'm using (cheapies) work on my pc, but not this one. I've plugged them into all 3 holes on the back of the pc--still not a peep.

This should be enough info for a true pc techie to chew on. Hope it's not something stupid or obvious on my part that I've overlooked, but I've been after this box of bolts for the past week and a half trying to get it to say something--anything. LOL

Thanks very much in advance for any help ANYONE can give so I can get this thing out of my hair.

 

If these drivers aren't the ones you are using, try uninstalling the audio drivers and use these:

http://h10025.www1.hp.com/ewfrf/wc/...&os=20&product=93677&cc=us&softwareitem=36913

 

Thanks for responding Wyatt_Earp. I used these drivers (in your link above) the other day and they left exclamation points in every device under Sound, video and game controllers. I'm in dirty water here because I'm not really good at installing/uninstalling drivers, but I do have everything showing no problems as stated in my original post. So far, this is the best that it's been looking (as far as no conflicts, device working properly, etc.) in many days.

BTW, I don't know how to go about uninstalling drivers.

 

bump

 

Got to snooping around last night and went into SAFE MODE>Device Manager>Sound, video and game controllers and found the following Devices and corresponding Driver File Details for each:

ESS Allegro PCI Audio (WDM) ***APPEARS IN NORMAL MODE WINDOWS AS OK***
C:\WINDOWS\SYSTEM32\DRIVERS\es198x.sys
C:\WINDOWS\SYSTEM\VMM32\ntkern.vxd
C:\WINDOWS\SYSTEM\MMDEVLDR.VXD
C:\WINDOWS\SYSTEM32\DRIVERS\KS.SYS
C:\WINDOWS\SYSTEM\KSCLOCKF.AX
C:\WINDOWS\SYSTEM\KSVPINTF.AX
C:\WINDOWS\SYSTEM\KSDATA.AX
C:\WINDOWS\SYSTEM\KSINTERF.AX
C:\WINDOWS\SYSTEM\KSPROXY.AX
C:\WINDOWS\SYSTEM\KSUSER.DLL

Gameport Joystick ***APPEARS IN NORMAL MODE WINDOWS AS OK***
C:\WINDOWS\SYSTEM\VJOYD.VXD
C:\WINDOWS\SYSTEM\MMDEVLDR.VXD
C:\WINDOWS\SYSTEM\MSANALOG.VXD
C:\WINDOWS\SYSTEM\MSJSTICK.DRV

Microsoft DirectMusic SW Synth (WDM) ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\DMUSIC.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Kernel Audio Mixer ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\KMIXER.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Kernel GS Wavetable Synthesizer ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\SWMIDI.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Kernel System Renderer ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\SYSAUDIO.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd
C:\WINDOWS\SYSTEM32\DRIVERS\KS.SYS
C:\WINDOWS\SYSTEM\KSCLOCKF.AX
C:\WINDOWS\SYSTEM\KSVPINTF.AX
C:\WINDOWS\SYSTEM\KSDATA.AX
C:\WINDOWS\SYSTEM\KSINTERF.AX
C:\WINDOWS\SYSTEM\KSPROXY.AX
C:\WINDOWS\SYSTEM32\DRIVERS\SBEMUL.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\REDBOOK.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\STREAM.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\PORTCLS.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\GM.DLS
C:\WINDOWS\SYSTEM32\DRIVERS\WDMAUD.SYS
C:\WINDOWS\SYSTEM\KUSER.DLL
C:\WINDOWS\SYSTEM\WD,AID/DRV

Microsoft Streaming Clock Proxy ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\MSPCLOCK.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Streaming Service Proxy ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\MSKSSRV.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

MPU-401 Compatible ***APPEARS IN NORMAL MODE WINDOWS AS BEING OK***
C:\WINDOWS\SYSTEM\MSMPU401.VXD
C:\WINDOWS\SYSTEM\MMDEVLDR.VXD
C:\WINDOWS\SYSTEM\MSMPU401.DRV

Have I blundered onto something here? Is it normal to have more devices listed in Safe Mode than in normal Windows mode?

 

Did you install drivers from compaq CD disk or using windows driver.
I think You should contact Compaq websibe and DL drivers base on Compaq P/N

 

bump

 

it maybe help you
http://www.soundcard-drivers.com/companies/382.htm
user temp
pass 512

 

Thanks for the link A.Son. I've been there and downloaded drivers for this sound chip. I have this issue posted on numerous other forums and one member told me that Compaq uses powered speakers. I'm NOT using powered speakers at the moment, so I'm going to give that a try.

BTW, do you know how to mark this issue solved if that is indeed what fixes it?

Keeping my fingers crossed.........

 

your sound model is ES1988 or ES1989. that 's right.

 

Problem solved!!!!!!! Big thanks to everyone for the help and suggestions.

Solution: Compaq uses powered speakers and I wasn't.