norton antivirus update not working

i have norton antiviurs pro edition, and when i try to update the definitions it says im not a computer adminstrater and wont let me run the update. this just started happing recentley its worked fine before. and everybodys usernames on this computer is a adminstrater so i should be able to d/l the updates. so i was just wondering if you could help me out at all im not sure what to do

 

i had the same problem when i tried to install my new nortons 2004 . i could not update and install a few of the features only to find out that beween the update from 2003 and 2004 my computor got a virus . i could not believe this as my nortons was up to date. had to re install windows . after that all was fine again .

i also agree with nick that there should be only 1 adimstrator as this saves future problems . 1 other thing you might try is to install the software from each of the other admistrators . by the way have you tried to install the software whoose name tha nortons 2003 is reg under ONLY a thought hope the above works

 

hey thanks for the help i only have one person as the adminstrater now, and i reinstalled nortons but it still dosent work.

 

i am not to sure about this but can you not go to the nortons site and let them do a virus check from there. hopefully they might find something . this is a shot in the dark and hopefully it works

 

i had i quick look here is the place to get it http://www.symantec.com/techsupp/info_solve_virus_index.html

 

thanks for everybody’s help, i figured out how to fix it. Somebody must of changed a setting or something so I couldn’t d/l anything

 

glad to hear it is sorted !