Norton Virus Alert On Download?

Discussion in 'Software' started by dsi1, Feb 18, 2016.

  1. dsi1

    dsi1 Private E-2

    Tried to download adwcleaner.exe from your link on the junkware page and received an immediate virus alert from Norton/Symantec that it was infected with: Suspicious.Cloud.7.EP tried an additional site on ToolsLib same thing. That's two sites and received the same alert both times. Anyone know if this is a false positive, or know a clean download alternative?
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    DavidGP likes this.
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Very likely a false positive due to the nature of the software being a malware cleaner, those softwares at times can trigger a false positive in some AVs.
     
  4. Eldon

    Eldon Major Geek Extraordinaire

  5. NortonSupport

    NortonSupport Private E-2

    Hi!

    If you think this could be a false positive detection. Please submit it to www.norton.com/fp . This would help.

    Harini
    Norton Support
     
    Imandy Mann likes this.
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Harini

    I would hope the original poster has sent it in as a FP, I was going to incase they have not but I sadly cannot fill out the online forums as I dont not all the details or the original posters version of Norton AV etc.
     

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