Not sure where to ask for help.

Two issues I have been 'dealing with' by ignoring for too long, now I am just annoyed.
I apologize for NOT knowing where to ask for help in the first place.

ONE
right clicking on a photo to save it, it wants to save as an untitled bmp. I have tried going to tools, options, clearing and cleaning this and that, it MIGHT work for a while, where I can right click a photo and the name followed with .jpg comes up, but it isnt long before it lapses again.
Perhaps another lesson is in order please and TIA

TWO
certain sites I have been visiting for a while, now all of a sudden I get there and the box pops up saying "cllick to run ActiveX control on this webpage"
Well if I click it, i get the good old IW has envountered a problems, needs to close blah blah. Send a report or dont send
BUT sometimes, and sometimes only, if i "X" it instead, the window goes away and I dont get the IE pop up and I can continue on the site.

Okay so these are my two issues and I am tired of ignoring them and getting ticked instead. So please...help.

TIA
TRIE

 

Thanks Tim, I am about to do that sacn now. I suspect all will be in order though.
I will ask in the software section too.

Thanks again
TRIE