Nothing But Issues With Plug And Play Cd/dvd Writer

Discussion in 'Hardware' started by Stinkytaco, Dec 4, 2015.

  1. Stinkytaco

    Stinkytaco Private E-2

    If anyone can help me or share some insight on what to do or how to overcome this annoyance I've been dealing with on my the portable cd/dvd writer I bought today, I'd greatly appreciate it.

    I bought a Memorex slim external CD/DVD writer today, it was only $40 at walmart. I figure it wouldn't be any hassle to use since it was plug and play. The problem I'm having is even though windows recognizes the drive, everytime I put a blank disk in the drive, windows in it's ever so helpful ways asks me "what would you like to do with this disc?". So of course, I select the "use with cd/dvd player option and the prompt disappears as it should. However, if I open disc/drive under "this computer", windows always puts a "desktop" for some reason. Anyway, that's not the issue I'm having. The problem is everytime I start to burn a disc windows pops up and asks me what I'd like to do with the disc, causing whatever burning program im using to fail, which of course wastes a perfectly good blank DVD. I've tried going to memorex support as well as windows support, looked from drivers, everything I can think of and at this point im starting to yank my hair out. I don't understand what the issue is here or why it keeps doing this. Can anyone weigh in here and give me some advice?

    I'm using a Toshiba Satellite running Windows 8.1 (32bit) and attempting to use a Memorex MRX-650LE v7 optical drive.

    :confused:
     
  2. Stinkytaco

    Stinkytaco Private E-2

    Actually, this might help more


    Operating System
    Windows 8.1 (x64) (build 9600)
    Install Language: English (United States)
    System Locale: English (United States)
    Installed: 7/11/2014 4:03:22 PM
    Boot Mode: UEFI with Secure Boot disabled
    System Model
    TOSHIBA Satellite C55-B PSCMLU-02T01N
    System Serial Number: 5E315011P
    Enclosure Type: Notebook
    Processor a
    2.15 gigahertz Intel Celeron N2830
    112 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    64-bit ready
    Multi-core (2 total)
    Not hyper-threaded
    Main Circuit Board b
    Board: TOSHIBA ZBWAA 1.00
    Bus Clock: 83 megahertz
    UEFI: TOSHIBA 1.20 05/02/2014
    Drives
    489.53 Gigabytes Usable Hard Drive Capacity
    415.68 Gigabytes Hard Drive Free Space

    Memorex MRX-650LE v7 USB Device [Optical drive]

    HGST HTS545050A7E380 [Hard drive] (500.11 GB) -- drive 0, s/n 140320TM85133J36EB4L, rev GG2OAH20, SMART Status: Healthy
    Kingston DataTraveler SE9 USB Device [Hard drive] (7.80 GB) -- drive 1, s/n 000FEAFAAB49EC9167A3000E
    Memory Modules c,d
    3984 Megabytes Usable Installed Memory

    Slot 'A1_DIMM0' has 4096 MB (serial number 38138392)
    Slot 'A1_DIMM1' is Empty
    Local Drive Volumes
    c: (NTFS on drive 0) 489.53 GB 415.68 GB free
    Network Drives
    None detected
    Users (mouse over user name for details)
    local user accounts last logon
    [​IMG] jackimoe 12/4/2015 6:25:05 PM (admin)
    local system accounts
    [​IMG] Administrator 5/30/2014 7:33:25 PM (admin)
    [​IMG] Guest never
    [​IMG] Marks a disabled account; [​IMG] Marks a locked account
    Printers
    EPSON PC-FAX driver on LPT1:
    EPSON PC-FAX driver on WSD-2ee19b1e-c250-45eb-ae56-074930c49ca2.0063
    EPSON WF-2650 Series on WSD-2ee19b1e-c250-45eb-ae56-074930c49ca2.0063
    Microsoft Shared Fax Driver on SHRFAX:
    Microsoft XPS Document Writer v4 on PORTPROMPT:
    Controllers
    Intel(R) Pentium(R) processor N- and J-series / Intel(R) Celeron(R) processor N- and J-series AHCI - 0F23 [Controller]
    Display
    Intel(R) HD Graphics [Display adapter]
    Generic PnP Monitor (15.3"vis)
    Bus Adapters
    Microsoft Storage Spaces Controller
    Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
    Multimedia
    Intel(R) Display Audio
    Realtek High Definition Audio
    Virus Protection [Back to Top]
    AVG Internet Security
    Group Policies
    None detected
    Communications
    Microsoft ISATAP Adapter
    Microsoft Kernel Debug Network Adapter
    ↓ Microsoft Wi-Fi Direct Virtual Adapter
    Status: Not connected to a network
    Dhcp Server: none responded
    Physical Address: 1A:EE:65:DF:4A:6A
    ↑ Qualcomm Atheros AR956x Wireless Network Adapter
    primary Auto IP Address: 192.168.1.7 / 24
    Gateway: 192.168.1.1
    Dhcp Server: 192.168.1.1
    Physical Address: B8:EE:65:DF:4A:6A
    Connection Speed: 72 Mbps
    ↓ Realtek PCIe FE Family Controller
    Status: Cable unplugged
    Dhcp Server: none responded
    Physical Address: F8:A9:63:83:0B:C2
    Teredo Tunneling Pseudo-Interface

    Networking Dns Server: 192.168.1.1
    Other Devices
    Microphone (Realtek High Definition Audio)
    Speakers (Realtek High Definition Audio)
    Microsoft AC Adapter
    Microsoft ACPI-Compliant Control Method Battery
    Qualcomm Atheros AR3012 Bluetooth 4.0
    HID-compliant consumer control device (2x)
    HID-compliant device
    HID-compliant wireless radio controls
    Toshiba Hotkey Driver
    USB Input Device
    EPSON6D15ED (WF-2650 Series)
    TOSHIBA Web Camera - HD
    PC/AT Enhanced PS/2 Keyboard (101/102-Key)
    HID-compliant mouse
    Synaptics PS/2 Port TouchPad [Mouse]
    Realtek PCIE CardReader
    WNR2000v4 (Gateway)
    EPSON WF-2650 Series (FAX)
    EPSON WF-2650 Series (FAX) (Copy 1)
    EPSON6D15ED (WF-2650 Series)
    Fax
    Microsoft XPS Document Writer
    Root Print Queue
    EPSON6D15ED (WF-2650 Series)
    Microsoft Device Association Root Enumerator
    Microsoft IPv4 IPv6 Transition Adapter Bus
    WAN Connection Device
    WAN Device
    Generic USB Hub
    USB Composite Device
    USB Mass Storage Device (2x)
    USB Root Hub (xHCI)
    Generic volume shadow copy
    KINGSTON
    EPSON6D15ED (WF-2650 Series)
    USB Storage Use in past 30 Days (mouse over last used for details) [Back to Top]
    Last Used
    Kingston DataTraveler SE9, s/n 000FEAFAAB49EC9167A3000E, rev PMAP 12/4/2015 7:13:52 PM
    Kingston DataTraveler SE9, s/n 000FEAFB797DEC9167230020, rev PMAP 11/12/2015 6:06:36 PM
    TOSHIBA External USB 3.0, s/n 20131128008880F, rev 0 11/10/2015 5:34:45 PM
    Hosted Virtual Machines (mouse over name for details) [Back to Top]
    None detected
     
  3. plodr

    plodr Major Geek Super Extraordinaire

    Windows 8 lacks software and codecs.
    http://www.dummies.com/how-to/content/how-to-play-dvds-in-windows-8.html

    My suggestion, install VLC. It is free and includes all the codecs needed to play anything but Blu-Ray.
    http://www.majorgeeks.com/files/details/vlc_media_player.html

    You failed to mention what programs you have tried.

    I'd say get the player working first then we'll tackle the burning issue.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    I just looked up a picture of the MRX-650LE v7
    I think using only 1USB port might be a problem if you want to burn.
    My external burner came with a USB Y-connector.
    like this [​IMG]
    it supplies power because sometimes 1 USB port isn't enough power.
     
  4. Stinkytaco

    Stinkytaco Private E-2

    I actually am already using the K lite mega codec pack. Playing DVDs isn't the issue. I've used several different programs, first and foremost being the Nero software included with the drive. Other than that, ive used WinX dvd author, Dvd Flick, etc. No dice.

    I thought that might be an issue, so I did try burning with both USB plugs, still had no effect :/
     
  5. plodr

    plodr Major Geek Super Extraordinaire

    I'm seeing that drive is older. What version of Nero was included? Perhaps that version isn't supported in Win 8.

    I do not run Win 8 so I'll hand over the thread to others to suggest burning software that works with Win 8. Good luck burning.
     
  6. Stinkytaco

    Stinkytaco Private E-2

    Well, that's the problem. Its Nero 2014 which memorex claims is why they started including it with the product, it's supposedly compatible with windows 8
     

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