Office XP problems (Word)

Discussion in 'Software' started by mikey1120, Nov 1, 2004.

  1. mikey1120

    mikey1120 Private E-2

    I am experiencing problems with my Office XP. When logging into Windows XP as "guest" and opening up Word, I get a scribble of letters already typed into the new document and the font color is pink. How do I get rid of this everytime I open up Word? Please help!
     
  2. Kodo

    Kodo SNATCHSQUATCH

    sounds like the guests version of the normal.dot has been altered. Look for hidden file called NORMAL.DOT under that profile and delete it. Then load word again. problem solved.

    Side note. The GUEST account on XP should not even be enabled. I
     
  3. mikey1120

    mikey1120 Private E-2

    It worked! Thanks for your help! Oh, and the reason the Guest account is enabled is because this is a PC in a middle school lab and all the kids use this account.
     

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