Oh My God!!! I can't get rid of it!!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by rudydanielle, Apr 15, 2007.

  1. rudydanielle

    rudydanielle Private E-2

    prutv.bak1
    prutv.ini
    vturp.dll
    xtgibpjp.dll
    ywiyxdcb.dll
    nkeiwlef.dll
    rqrolji.dll
    wxvcvxnr.dll
    nwlvvlla.dll
    I've deleted them with "move on boot" and that obviously didn't work
    Windows One Care and its obnoxious little green icon telling me "alls okay" is driving me nuts with its pop up saying "monitoring software found"..."removed"..
    over and over..spybot...couldn't remove it. Windows Malware...same thing.
    Acronis couldn't even delete it. At least the others deleted it.
    It just keeps coming back.
    I don't know how all this works with posting logs so excuse me if you have to explain it 2x even.
    So what do I do after this initial HELP MY COMPUTER IS GOING TO FLY OUT THE !@##$%$% WINDOW BECAUSE ITS MAKING ME CRAZY!!!!
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    You have a Virtumonde (aka Vundo) infection.
    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - only for Windows XP, 2K, & NT users
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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