one site not opening correctly

Discussion in 'Software' started by outdoorgal, Aug 25, 2015.

  1. outdoorgal

    outdoorgal Sergeant Major

    I have about 5 regular sites, and this one won't display correctly on my Palemoon. On Chrome fine, but don't want to be stuck on Chrome;)

    I have emailed the site owner to see if it's their issue, no answer yet. I would like to know more about the "user agent switcher" I added, but not trying until I hear from the site admin at this site: seniorforums.com.

    A clip from the screen at SF and my computer info attached;) Thanks in advance for any input, Denise
     

    Attached Files:

  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    The site loads fine here with Pale Moon v25.6.
     
  3. outdoorgal

    outdoorgal Sergeant Major

  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Have you tried running Chrome with the User-Agent Switcher extension disabled?
     
  5. outdoorgal

    outdoorgal Sergeant Major

    No, but chrome works fine pulling up the page. I want to use my firefox/palemoon though.

    Thank you for your help and attention to my issue, I really appreciate Major Geeks;) denise
     
  6. plastidust

    plastidust Command Sergeant Major

    Are you running Pale Moon in "Firefox Compatibility" mode?
     
  7. outdoorgal

    outdoorgal Sergeant Major

    I can check that but pretty sure I am, be right back.
     
  8. outdoorgal

    outdoorgal Sergeant Major

    Yes, it is set to be compatible with Firefox.
     
  9. plastidust

    plastidust Command Sergeant Major

    Senior Forums site works fine for me. Try disabling(un-checking) the compatibility mode.
     
  10. outdoorgal

    outdoorgal Sergeant Major

    Ok, trying it, then I'll reboot. Thanks again, Denise
     
  11. outdoorgal

    outdoorgal Sergeant Major

    No go, I have an appt. be back after 2:00, thanks for all your help. All the folks I've spoken with on the site are doing fine.

    I will get to talk to matrix, the owner later as well, maybe he'll know a fix too;) denise
     
  12. plastidust

    plastidust Command Sergeant Major

    Well, I don't think a reboot was necessary but couldn't hurt. The next thing to try is clearing your Pale Moon cookies and cache. Then close the browser and re-launch.
     
  13. outdoorgal

    outdoorgal Sergeant Major

    installing 25.6 did the trick, weird. I had 25.3, but used the site for over a year now. Never ran into anything like this.

    Thank you much, especially the "share" about the 25.6 Palemoon;)

    Denise
     
  14. plastidust

    plastidust Command Sergeant Major

    Good you have the problem solved.

    Be on the lookout for version 26 of Pale Moon. Hopefully in the not to distant future.
     
  15. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Interesting because that site works fine for me in Palemoon 25.5.0.
    I had a problem with 25.6.0 and I had to restore an image to my desktop computer to correct two misbehaving programs.
    As a result, I'm not in a hurry to update Palemoon.
     

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