Online game not working. Sand timer comes up then nothing.

Discussion in 'Software' started by 69kano69, Jan 20, 2011.

  1. 69kano69

    69kano69 Private E-2

    Check this. This game was completly fine, worked fine, and played fine no problems. Didnt play for about 3 months. Try to open, it loads with the sand timer (In windows XP), then does nothing.

    When this happened before, i tried to uninstall it... http://forums.majorgeeks.com/showthread.php?t=230980

    That was the outcome. I then re-installed and realised the disk was faulty (corruptions when installing) so i spun the disk out my 3rd floor window as far as i could.

    Bought another copy.

    Installed off of the new copy. Problem = not loading. (No corruptions in installation)

    Im stumped.

    Any ideas ?

    Tried double click exe on desktop
    Tried double click exe in folder
    Tried loading via 'run'

    None worked

    Kane Leeming
     
  2. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    Wait, you're having issues with a Ubisoft game...? Are you sure you didn't just run out of installations? They sometimes allow a certain number and after that you can't reinstall until you've proven you have a legit copy. Look up the DRM for your game, and make sure it's not just the copyright protection interfering. Ubisoft is known for some really weird things in that department.
     
  3. 69kano69

    69kano69 Private E-2

    I guess that speaks for itself, nice idea though.

    Ive re-installed this game probally 20 times in its lifetime. All with different CD Keys.

    Any other ideas ?

    Kane
     
  4. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    Hm. I guess that kind of excludes DRM as the cause of the problem...

    Then again, if there's no DRM, try this: Boot to Safe Mode, and turn off all your protection software. Antivirus, firewall, the whole thing. And then try to install again.
     
  5. 69kano69

    69kano69 Private E-2

    any other ideas ? Im completly stumped.

    Kane
     
  6. 69kano69

    69kano69 Private E-2

    Any other ideas ? Anyoneeeee ?
     
  7. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    I wish I had ideas... :( I am also completely stumped and though I've done some searching for more information I haven't found anything other than speculation that I didn't think was concrete and credible enough it would help you.

    The only thing that keeps coming up over and over is to install the game in Safe Mode, but that has already come up in this thread, so if you've tried that and that didn't work, then I'm unfortunately a little out of ideas. Since I don't own the game, it's hard for me to test it on my own system.
     
  8. 69kano69

    69kano69 Private E-2

    Oh, i seem to owe you an apoligy Mimsy, i did not see this post and now it looks very rude of me not to reply. Im sorry dude.

    No, i havent tried this. Will try now.

    Kane
     
  9. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    Don't worry, no apologies needed. :)

    Let me know if that works or not! If you find a solution, it helps everyone to have it posted here, so that others with similar issues can see it and be helped.
     
  10. 69kano69

    69kano69 Private E-2

    Thanks :)

    It didnt work. It went one step further in safe mode, the game loading screen came up and then it crashed with this error...

    Crash in application version: 29980.2562

    Failed setting up render device.

    Renderer: threaded
    Physics : threaded

    Then i rebooted in normal mode and the game failed to even show me the loading screen, all it did was say the normal jargon ' the crash has happened upon an unknown error, sorry bla bla bla'

    This was the error...

    DETECTIONUI_R

    I have no idea. Ive uninstalled it with Revo

    ( http://forums.majorgeeks.com/showthread.php?p=1590062#post1590062 )

    Now going to try and install it again.

    Kane
     
  11. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    This is a video card error, and "failed setting up" usually means that the game was unable to detect a video card it can work with. What is the make and model of your computer and your video card?

    I found this online:

    Minimum Requirements
    Memory: 1024 MB RAM
    Graphics Card: 128 MB DX9.0c compatible card GeForce 6200 or higher Radeon 9600 or higher

    Recommended Configuration:
    Memory: 1024 MB RAM
    Graphics Card: 256 MB DX9.0c compatible card


    If your video card isn't supported, that could explain everything. So in other words, we need to look at your system specs. :)
     
  12. 69kano69

    69kano69 Private E-2

    All my settings exceed the minimum capabilities. I have a nvidia 9800gt graphics card.

    Kane
     
  13. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    If that's the 9800GT card that you have a 2-page thread about in the Drivers forum, that would have been really helpful to know about from the start... :p

    I briefly skimmed through that thread, and judging from the number of hardware problems you're having either with RAM or with the video card itself, there is no point to continuing to troubleshoot this one single game until any hardware problems with your computer have been solved. One thing at a time, and obvious hardware problems first.
     
  14. 69kano69

    69kano69 Private E-2

    Ok Mimsy, where should i start ?

    Im assuming you read about the RAM on that other thread then, confusing aye ! haha

    Kane
     
  15. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    Start by going back to your other thread and finishing it. If you have RAM or video card issues, it doesn't matter what we do here. You have to fix your hardware problems before it's even worth our time to try troubleshooting your game.

    You can come back to this thread when your hardware thread is done. For right now, the last thing you should do is have more than one thread about your issue. Keep it in your first hardware thread, and keep it there until it's completely resolved. Then, but not until then, come back here and we'll finish up with GRAW.
     

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