Only the best

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by gingerveli, Dec 15, 2005.

  1. gingerveli

    gingerveli Private E-2

    Hi all, thanks very much for all the information on here.
    I've tried to get rid of the Only the best hijacker, followed the simplified removal steps, including steps 1-6 in the read me first link and followed all the directions. But the Only the Best hijacker is still active.
    I've run Hijack This and have attached the log.
    Any help is appreciated!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your OS and IE versions are way out of date and repesent a major security risk. AFTER we fix any current problems, you must fix this.

    Download HOSTER and then follow the below steps.
    • Unzip Hoster to a convenient folder such as C:\Hoster
    • Run Hoster.exe, click Restore Original Hosts and then click OK.
    • Click the X to exit the program
    Now download the following tool: Pocket KillBox

    Extract Pocket Killbox to its own folder but do not run it yet. We will need it later.

    READ THRU STEPS FIRST AND ASK QUESTIONS BEFORE EXECUTING!
    Print or save the below instructions locally to a notepad file (a text file) and then before continuing to execute them, physically unplug your cable to the internet and exit ALL browsers and any other running applications.

    Run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes. (The may or may not restart almost immediately. Just continue on with the steps. But let me know later.)
    C:\WINDOWS\ntwo.exe
    C:\WINDOWS\system32\mshk32.exe



    Now just under the white window in HJT click the Back button (the one just to the right of the Run.. button). Now just leave HJT runnning.

    If you have trouble finding this Service you must let me know later.
    Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    On the page that opens, scroll down to Network Security Service (NSS) (or if you cannot find that name, look for the short name: 11Fßä#·ºÄÖ`I ) ... right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.


    Now return to your HijackThis window and select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

    Network Security Service (NSS)

    If that does not work, copy and paste in the short name: 11Fßä#·ºÄÖ`I

    You have to copy and paste because these characters are not easily entered. Also important NOTE. There is a space in front of the 11F so add the space too or HJT will not find the service.

    After doing that exit HijackThis but do not reboot if it asks you to do so. We will be restarting HJT to run some additional steps.

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis again and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes. (They may or may not be there again. We are double checking.)
    C:\WINDOWS\ntwo.exe
    C:\WINDOWS\system32\mshk32.exe


    After killing all the above processes, click "Back" (the button all the way to the lower right).
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gyulk.dll/sp.html#93256
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 69.31.81.22 www.alexa.com alexa.com
    O2 - BHO: Class - {49093240-8C68-BEDC-15C1-49AA03992821} - C:\WINDOWS\system32\netez.dll (file missing)
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: (no name) - {710089CF-87C3-763F-C8F6-5A0DBFD3AEC3} - C:\WINDOWS\javabe.dll
    O2 - BHO: Class - {B550CD9A-C0AA-8CB8-A818-1E958A0B3515} - C:\WINDOWS\javabe.dll
    O2 - BHO: (no name) - {DA3BE275-64D8-6ABD-3BCA-D3E32D64FEDA} - C:\WINDOWS\javabe.dll
    O2 - BHO: Class - {DAA49D52-97DE-8547-EE67-4486D278A768} - C:\WINDOWS\javabe.dll
    O2 - BHO: Class - {EFC8DDF6-8521-A505-7712-988F83AE9965} - C:\WINDOWS\javabe.dll
    O2 - BHO: Class - {FF5E4D7B-991C-539A-207F-EE7416539411} - C:\WINDOWS\javabe.dll
    O4 - HKLM\..\Run: [FHPage] C:\WINDOWS\system32\shdochp.exe home
    O4 - HKLM\..\Run: [mshk32.exe] C:\WINDOWS\system32\mshk32.exe
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/gba2218.exe
    O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntwo.exe" /s (file missing)


    After clicking Fix, exit HJT.
    Now we need to Reset Web Settings (use www.majorgeeks.com for now)
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now run Pocket Killbox.

    Now, Copy and Paste C:\WINDOWS\system32\shdochp.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\mshk32.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\shdochp.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and also check the box to Unregister DLL before deleting (if it is active) and Click the RedX and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\javabe.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and also check the box to Unregister DLL before deleting (if it is active) and Click the RedX and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\ntwo.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    If you get an error message about Pending Operations, just reboot your PC yourself but either way please boot into safe mode. And while in safe mode do nothing but the below:

    - Run Windows Explorer and double check for the below files and delete if found (some of these are double checks to make sure they are gone):
    C:\WINDOWS\system32\shdochp.exe
    C:\WINDOWS\system32\mshk32.exe
    C:\WINDOWS\system32\shdochp.dll
    C:\WINDOWS\javabe.dll
    C:\WINDOWS\ntwo.exe

    Now reboot into normal mode.

    Now get a new HJT log and attach it here. And tell us how these steps went and how things are working.
     
    Last edited: Dec 15, 2005
  3. gingerveli

    gingerveli Private E-2

    Hi, i went through those steps, i couldn't kill C:\WINDOWS\ntwo.exe in HijackThis, but is wasn't to be found when i finished the steps and restarted in safe mode.
    Also, i couldn't find, "Network Security Service (NSS)" or either " 11Fßä#·ºÄÖ`I". I had previously disabled NSS in earlier steps.

    I'm still having probelms with the Only the best pop ups.

    I've attached an up to date HijackThis log.

    Also off subject, shall i enable system restore and hide hidden files again?
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You could not find it because it changed its named to one of the other typical bad services that it uses. It is important that no reboots or power downs occur inbetween posting a HijackThis log and me posting a fix, otherwise things like this will happen. It is now:

    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntwo.exe (file missing)

    So what I need you to do, is post another HJT and then tell me that you understand and will not shutdown or otherwise reboot until I post a new fix and you run the steps in the fix.

    Also answer this: did you do the previous steps with your cable to the internet unplugged and with all other applications (especially browsers) closed?
     
  5. gingerveli

    gingerveli Private E-2

    I haven't rebooted my computer since i posted the hihack this log.

    Yep, i unplugged my internet connection and closed all browsers.
    I'll attach another HijackThis log just incase.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First uninstall or disable the protection mechanisms of MS Antispyware as it my block some of these fixes.

    READ THRU STEPS FIRST AND ASK QUESTIONS BEFORE EXECUTING!
    Print or save the below instructions locally to a notepad file (a text file) and then before continuing to execute them, physically unplug your cable to the internet and exit ALL browsers and any other running applications.


    Run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes. (The may or may not restart almost immediately. Just continue on with the steps. But let me know later.)
    C:\WINDOWS\javaic32.exe
    C:\WINDOWS\sysaz32.exe

    Now just under the white window in HJT click the Back button (the one just to the right of the Run.. button). Now just leave HJT runnning.

    Now Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to Workstation NetLogon Service (or if you cannot find that name, look for the short name: 11Fßä#·ºÄÖ`I ) ... right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows. Make sure you tell me the results of this step later when you return.

    Now return to your HijackThis window and select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

    Workstation NetLogon Service

    If that does not work, copy and paste in the short name: 11Fßä#·ºÄÖ`I

    You have to copy and paste because these characters are not easily entered. Also important NOTE: There is a space in front of the 11F so add the space too or HJT will not find the service.

    After doing that exit HijackThis but do not reboot if it asks you to do so. We will be restarting HJT to run some additional steps.

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis again and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes. (They may or may not be there again. We are double checking.)
    C:\WINDOWS\ntwo.exe
    C:\WINDOWS\javaic32.exe
    C:\WINDOWS\sysaz32.exe

    After killing all the above processes, click "Back" (the button all the way to the lower right).
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xuvxg.dll/sp.html#93256%everything4find.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {43544B19-A240-DF9B-5CE9-9DC02154188E} - C:\WINDOWS\system32\d3bt32.dll
    O4 - HKLM\..\Run: [sysaz32.exe] C:\WINDOWS\sysaz32.exe
    O4 - HKLM\..\RunOnce: [javaic32.exe] C:\WINDOWS\javaic32.exe
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntwo.exe (file missing)

    After clicking Fix, exit HJT.
    Now we need to Reset Web Settings (Please use www.majorgeeks.com for now)
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now run Pocket Killbox.

    Now, Copy and Paste C:\WINDOWS\ntwo.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\javaic32.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\system32\d3bt32.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and also check the box to Unregister DLL before deleting (if it is active) and Click the RedX and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

    Now, Copy and Paste C:\WINDOWS\sysaz32.exe into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

    If you get an error message about Pending Operations, just reboot your PC yourself but either way please boot into safe mode. And while in safe mode do nothing but the below:

    - Run Windows Explorer and double check for the below files and delete if found (some of these are double checks to make sure they are gone):
    C:\WINDOWS\ntwo.exe
    C:\WINDOWS\javaic32.exe
    C:\WINDOWS\sysaz32.exe
    C:\WINDOWS\system32\d3bt32.dll

    Let me know if any of the above four files are still found at this point.

    Now reboot into normal mode.

    Now get a new HJT log and attach it here. And tell us how these steps went and how things are working. Again please DO NOT power down or reboot after posting your log.
     
  7. gingerveli

    gingerveli Private E-2

    Went through all steps as said, unplugged internet and printed steps so no other browsers open.

    All the steps went fine, but i didnt find a few things:

    1) When told to "Delete an NT Service", none of the two names were found in registry.
    2) The double check for the windows files were not found (guess thats good anyway)
    3) Fixing using HJT, did not find
    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\ntwo.exe (file missing)
    4) Pocket kill box, did not find C:\WINDOWS\ntwo.exe or C:\WINDOWS\system32\d3bt32.dll

    Other than that it all went fine. Attached an up to date HJT log and computer will stay on untill your reply!

    P.S: So far so good, no hijacking of home web page! :)
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Have you been fixing the below line? I'm wondering why it keeps reappearing:

    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe

    Quickly fix the below and post a new HJT log:

    O2 - BHO: Class - {2149D77F-E32B-6BD8-432F-825A2291D284} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {2788183F-7DE1-3DFE-2816-204EF4CC13BB} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {4BE145FD-66CA-9DA1-D00B-D5A3DD779D5F} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {660D4850-F3DF-A207-C21D-9B7B881BAB10} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {91F19CF2-ADB1-0B48-0DBE-F18D58A48453} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {A30F194C-5202-0A8C-0C06-1199DABBFCAC} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {A4308234-9FA3-20A2-D74B-99296795AED0} - C:\WINDOWS\system32\d3bt32.dll (file missing)
    O2 - BHO: Class - {EFC65649-3520-DBFB-AC14-E9655DCA543E} - C:\WINDOWS\system32\d3bt32.dll (file missing)
     
  9. gingerveli

    gingerveli Private E-2

    Yep i did delete the O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe

    I've deleleted what you said.
    Up to date log attached.
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well it is still there. This backweb stuff is not really true bad malware but most people consider it to be a mild form of spyware used by many companies like Logitech, HP and others. Do you want automatic updates like what is mentioned here:

    http://www.bleepingcomputer.com/startups/ldmconf.exe-2605.html

    Note this is like advertising (adware).
     
  11. gingerveli

    gingerveli Private E-2

    Would it be ok if i leave it, as i have Logitech products on my computer.
     
  12. gingerveli

    gingerveli Private E-2

    And also, could i enable system restore now and turn my computer off?
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's upto you! Many people do have the products but do not want this mild malware installed. It is also a waste of system resources.

    Yes you can enable system restore (and shut off your PC) and you should work thru the below:

    How to Protect yourself from malware!
     
  14. gingerveli

    gingerveli Private E-2

    Thank you very very much! :)
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome! Enjoy the holidays malware free!
     

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