Outlook express freeze on startup

Discussion in 'Software' started by muymalestado, Oct 27, 2006.

  1. muymalestado

    muymalestado Private First Class

    After a powercut last night my OE6 comes onscreen, showing a window, but no objects are active, except X to quit. All other Windows programs run fine. Any hints on getting OE going? WinXP-PRO-SP2
    Thanks :confused:
    Phil
     
  2. Banacek

    Banacek Private E-2

    Have you tried using system restore?
     
  3. muymalestado

    muymalestado Private First Class

    Thanks Banacek - The system restore did not help. OE just comes up as not responding. >>Phil
     
  4. muymalestado

    muymalestado Private First Class

    Thanks for help on this - I finally went nuclear and followed the INSIDEOE site guidance to follow MS support guidance to delete the main identity and recreate, followed by starting OE and importing the old emails. This lost the signature and other Tools/Options settings but is less painful than losing 50,000 emails and the user swearing with every other breath. >>Phil
     

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